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Valued Contributor
maiden_girl
Posts: 1,772
Registered: ‎12-29-2011

CAPONE CLs answered!

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.

The truth is out there...
FICO scores: 724 (EQ) 709 (EX) 711 (TU) 4/14 | Goal score: 750+ (all 3)
Tradelines: Capital One (5.0k) | Discover IT (5.0k) | Walmart Discover (3.0k) | Chase Freedom NPSL | Citi Simplicity (8.0k)
--------------------------Gardening until my credit recovers...NO MORE INQUIRES TIL 2015
Valued Contributor
jsucool76
Posts: 2,768
Registered: ‎12-11-2011

Re: CAPONE CLs answered!

Every card that isn't one of their "Excellent" cards is a "Credit Step" card. You get a CLI after you're 6th statement...and then you're done :smileytongue: 

Wallet: Capital One Cash Rewards 3500CL, Wells Fargo Cash Back College Visa: 900CL, Paypal Smart Connect: 1286CL, Walmart Discover: 2000CL, UPromise Mastercard: 1000CL, Chase Slate: 500CL, Discover IT: 1500CL, Citi Forward: 1500CL, Bank Of America Student Travel Rewards: 700CL
Valued Contributor
maiden_girl
Posts: 1,772
Registered: ‎12-29-2011

Re: CAPONE CLs answered!

[ Edited ]

So the agent was basically yanking my chain about another increase down the road? I'm at $750 still after 2 years...

 

BTW never knew this!! I would have never applied!!

The truth is out there...
FICO scores: 724 (EQ) 709 (EX) 711 (TU) 4/14 | Goal score: 750+ (all 3)
Tradelines: Capital One (5.0k) | Discover IT (5.0k) | Walmart Discover (3.0k) | Chase Freedom NPSL | Citi Simplicity (8.0k)
--------------------------Gardening until my credit recovers...NO MORE INQUIRES TIL 2015
Mega Contributor
LS2982
Posts: 15,434
Registered: ‎04-09-2011

Re: CAPONE CLs answered!


maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.


You have a better chance of seeing god then getting a Cap1 CLI.............statistics have proven this. Many of man/woman have went to the grave and left the Cap1 CLI promise in the will for their grandkids.

 




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Valued Contributor
jsucool76
Posts: 2,768
Registered: ‎12-11-2011

Re: CAPONE CLs answered!


maiden_girl wrote:

So the agent was basically yanking my chain about another increase down the road? I'm at $750 still after 2 years...

 

BTW never knew this!! I would have never applied!!


Some people get really lucky, others don't. I got lucky and got a great starting CL on my cap1 even though it is a credit step card. Other people i've seen go from 500-750 to 6.5k 

 

the other 99% of people stay at 500-750 forever 

Wallet: Capital One Cash Rewards 3500CL, Wells Fargo Cash Back College Visa: 900CL, Paypal Smart Connect: 1286CL, Walmart Discover: 2000CL, UPromise Mastercard: 1000CL, Chase Slate: 500CL, Discover IT: 1500CL, Citi Forward: 1500CL, Bank Of America Student Travel Rewards: 700CL
Senior Contributor
bichonmom
Posts: 3,300
Registered: ‎05-05-2011

Re: CAPONE CLs answered!


maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.


Exact same story with me. I finally got tired of their antics and closed both Cap ones. I had 2 credit step cards and had been told, like you, that they would increase over time, that there were steps that I later found out there weren't (!)... OMG, I could go on and on. They also offered me a lower % on  my $500 Cap One instead of a PC or CLI that I was asking for. Seriously. It's a $500 CL and I have always PIF. What makes you think I want a lower fricking interest rate?! It's a pitiful excuse for trying to keep me as a customer. And their "app for the card you want" with 3 HPs was a no-sell as well. I'd say you have a better chance of becoming queen of England than getting a CLI on that card. :smileysurprised:

 

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Established Contributor
Cadillac-XTS
Posts: 1,837
Registered: ‎08-20-2012

Re: CAPONE CLs answered!

Icant wait to get rid of my cap 1's cards

Established Contributor
gettnthere
Posts: 912
Registered: ‎06-14-2012

Re: CAPONE CLs answered!


bichonmom wrote:

maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.


Exact same story with me. I finally got tired of their antics and closed both Cap ones. I had 2 credit step cards and had been told, like you, that they would increase over time, that there were steps that I later found out there weren't (!)... OMG, I could go on and on. They also offered me a lower % on  my $500 Cap One instead of a PC or CLI that I was asking for. Seriously. It's a $500 CL and I have always PIF. What makes you think I want a lower fricking interest rate?! It's a pitiful excuse for trying to keep me as a customer. And their "app for the card you want" with 3 HPs was a no-sell as well. I'd say you have a better chance of becoming queen of England than getting a CLI on that card. :smileysurprised:

 


+1000, :smileyvery-happy:



Starting Score: EQ 609, EX 633(Fako), TU 700
Current Score: EQ 699, EX 758, TU 733
Goal Score: 720 across the board
Garden Club Member-GC Challenge: App free since 10/31/12 :smileywink:
Contributor
firesoul453
Posts: 142
Registered: ‎08-24-2012

Re: CAPONE CLs answered!

If cap1 wasn't my oldest card, I'd canceled them over the credit limit a long time ago! Its just ridiculus! 

My ultimate credit wish,
a JP Morgan Palladium card
Established Contributor
amercnchopz34
Posts: 839
Registered: ‎10-28-2011

Re: CAPONE CLs answered!


maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.

 

DONT  believe an increase is coming...they tol me he samething .....2 yrs ago........glad i was not holding my breath

 



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