Reply
Valued Contributor
Posts: 2,110
Registered: ‎12-29-2011
0

CAPONE CLs answered!

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.

The truth is out there...
FICO scores: 764 (EQ) 732 (EX) 757 (TU) 9/14 | Goal score: 750+ (all 3)
Tradelines: Capital One QS NPSL (5.0k) | Discover IT (6.0k) | Walmart Mastercard (5.0k) | Chase Freedom NPSL (7.3k) | Citi Simplicity (9.3k)






Super Contributor
Posts: 5,760
Registered: ‎12-11-2011
0

Re: CAPONE CLs answered!

Every card that isn't one of their "Excellent" cards is a "Credit Step" card. You get a CLI after you're 6th statement...and then you're done Smiley Tongue 

;
Valued Contributor
Posts: 2,110
Registered: ‎12-29-2011
0

Re: CAPONE CLs answered!

[ Edited ]

So the agent was basically yanking my chain about another increase down the road? I'm at $750 still after 2 years...

 

BTW never knew this!! I would have never applied!!

The truth is out there...
FICO scores: 764 (EQ) 732 (EX) 757 (TU) 9/14 | Goal score: 750+ (all 3)
Tradelines: Capital One QS NPSL (5.0k) | Discover IT (6.0k) | Walmart Mastercard (5.0k) | Chase Freedom NPSL (7.3k) | Citi Simplicity (9.3k)






Mega Contributor
Posts: 15,442
Registered: ‎04-09-2011
0

Re: CAPONE CLs answered!


maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.


You have a better chance of seeing god then getting a Cap1 CLI.............statistics have proven this. Many of man/woman have went to the grave and left the Cap1 CLI promise in the will for their grandkids.

 




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Super Contributor
Posts: 5,760
Registered: ‎12-11-2011
0

Re: CAPONE CLs answered!


maiden_girl wrote:

So the agent was basically yanking my chain about another increase down the road? I'm at $750 still after 2 years...

 

BTW never knew this!! I would have never applied!!


Some people get really lucky, others don't. I got lucky and got a great starting CL on my cap1 even though it is a credit step card. Other people i've seen go from 500-750 to 6.5k 

 

the other 99% of people stay at 500-750 forever 

;
Senior Contributor
Posts: 3,322
Registered: ‎05-05-2011
0

Re: CAPONE CLs answered!


maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.


Exact same story with me. I finally got tired of their antics and closed both Cap ones. I had 2 credit step cards and had been told, like you, that they would increase over time, that there were steps that I later found out there weren't (!)... OMG, I could go on and on. They also offered me a lower % on  my $500 Cap One instead of a PC or CLI that I was asking for. Seriously. It's a $500 CL and I have always PIF. What makes you think I want a lower fricking interest rate?! It's a pitiful excuse for trying to keep me as a customer. And their "app for the card you want" with 3 HPs was a no-sell as well. I'd say you have a better chance of becoming queen of England than getting a CLI on that card. Smiley Surprised

 

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Established Contributor
Posts: 1,837
Registered: ‎08-20-2012
0

Re: CAPONE CLs answered!

Icant wait to get rid of my cap 1's cards

Established Contributor
Posts: 912
Registered: ‎06-14-2012
0

Re: CAPONE CLs answered!


bichonmom wrote:

maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.


Exact same story with me. I finally got tired of their antics and closed both Cap ones. I had 2 credit step cards and had been told, like you, that they would increase over time, that there were steps that I later found out there weren't (!)... OMG, I could go on and on. They also offered me a lower % on  my $500 Cap One instead of a PC or CLI that I was asking for. Seriously. It's a $500 CL and I have always PIF. What makes you think I want a lower fricking interest rate?! It's a pitiful excuse for trying to keep me as a customer. And their "app for the card you want" with 3 HPs was a no-sell as well. I'd say you have a better chance of becoming queen of England than getting a CLI on that card. Smiley Surprised

 


+1000, Smiley Very Happy



Starting Score: EQ 609, EX 633(Fako), TU 700
Current Score: EQ 699, EX 758, TU 733
Goal Score: 720 across the board
Garden Club Member-GC Challenge: App free since 10/31/12 Smiley Wink
Contributor
Posts: 150
Registered: ‎08-24-2012
0

Re: CAPONE CLs answered!

If cap1 wasn't my oldest card, I'd canceled them over the credit limit a long time ago! Its just ridiculus! 

My ultimate credit wish,
a JP Morgan Palladium card
Established Contributor
Posts: 839
Registered: ‎10-28-2011
0

Re: CAPONE CLs answered!


maiden_girl wrote:

Sooo..today I called CAP ONE to request a CLI...

I always try with this card because I don't want to cancel it as it is my oldest account. I like the card and the rewards (MTV Visa) but the CL sucks!! Anyway I tried EVERYTHING...Reiterated that I was a on time paying customer, never paid APR, stays under the limit, never maxed the card out...the agent stays "Let me check your credit to see what I can do!" *waiting waiting waiting* 5 minutes later the agent comes back and says my request was not approved for reason unknown. The agent said he couldn't release why it was not approved and after 5 more minutes of chatting with the agent about my credit worthiness...the rep broke down and said the lack of increases were not due to my credit report or account history b/c it was relatively good but due to the type of card I had. Apparently this whole time...I've had a CREDIT STEP CARD...which is basically a rebuilder card that gradually rewards customers who do well with the card. The MTV Visa card is not upgradeable (I tried that too). Only option is to apply for a different card within their network to escape it. The only thing they really could offer me was a APR reduction...24.9 to 20.9...not a big difference really. Apparently my account is due for an auto increase soon, says the agent. Got the card in 2010 and only had a CLI in 2010...lets see how long much longer I have to wait before I get the CL I want.

 

DONT  believe an increase is coming...they tol me he samething .....2 yrs ago........glad i was not holding my breath

 


Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on actual applicant approvals and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.