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Valued Contributor
Posts: 1,540
Registered: ‎01-29-2008
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CITI'S GLOBAL CHIP?

Hi everyone, I am taking a trip to europe this summer and want to inquire to see if I can get a global chip with citi and was wondering if anyone knows of a good backdoor number I can use to speak with a higher rep about this, the backdoor numbers thread seem to be towards new accounts/ and retention, thanks for any information.


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Frequent Contributor
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Registered: ‎09-24-2010
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Re: CITI'S GLOBAL CHIP?

When I got it I just talked to a normal customer service person. Not all cards are eligible for it. Plus it seems you need to meet a certain criteria -- whatever that is. I got it on my TY Preferred card last year but recently PCed to Citi AAdvantage Platinum Select VISA and got it on that. 

===========
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Registered: ‎12-14-2011
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Re: CITI'S GLOBAL CHIP?

I'm kinda surprised that the USA has not transitioned to chip and pin systems like Europe has. In the US having a chip is something special and unique, while in Europe every single card will have them. If they want to charge you a fee for it I would refuse as their European branches/subsidiaries provide them for no additional cost.

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Senior Contributor
Posts: 3,528
Registered: ‎01-19-2009
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Re: CITI'S GLOBAL CHIP?


espnjunkie wrote:

I'm kinda surprised that the USA has not transitioned to chip and pin systems like Europe has. In the US having a chip is something special and unique, while in Europe every single card will have them. If they want to charge you a fee for it I would refuse as their European branches/subsidiaries provide them for no additional cost.



This article has some insite,basicly it would cost a lot of money to change all the readers and with USA bank regulations the banks still maybe liable

 

http://www.bankrate.com/finance/credit-cards/are-chip-and-pin-credit-cards-coming-2.aspx

Valued Contributor
Posts: 1,367
Registered: ‎04-20-2012
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Re: CITI'S GLOBAL CHIP?

I have not yet physically received it, but I recently upgraded my Citi Dividend World MC to a Dividend World Elite MC, and requested an EMV chip to boot (the rep told me no problem). The new card should be arriving in early June.

 

I did the World Elite upgrade and EMV chip addition in one phone call. I just dialed the number on the back of the card and immediately asked for an account manager. One interesting thing to note, the account manager I spoke to said that in addition to my EMV chip card, they would include a separate, tiny chip for MC's PayPass conactless payment technology.


You can read about the details of my situation here: http://ficoforums.myfico.com/t5/Credit-Cards/Citi-World-to-World-Elite-MasterCard/td-p/1286397/page/...

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