12-06-2013 07:55 AM - edited 12-06-2013 07:55 AM
Sort of feel CSP CSR are not as happy as Amex CSRs lol but that's just my luck had rep last night sounded like she did not want to help me called back using Freedom number the guy was much more happy and eager to help me from the tone alone than the CSP rep that helped me from the CSP number.
A single data point never defines a trend. CSR's vary with all companies.
12-06-2013 08:26 AM
True where can I find a trend poll
However; I noticed as well Quicken Loans gets a lot of negative feedback on the Home Mortgage section however; it does have JD Power award I guess the good outweighs the bad?
12-06-2013 08:43 AM
I haven't heard of anyone getting the 50k/$125 AF offer matched after being already accepted for the 40k/$95 AF terms. Might be a CARD Act issue, in which case Chase has their hands tied.
12-06-2013 07:45 PM - edited 12-06-2013 07:47 PM
Yeah from what was told to me by my friend, you would have to pay the higher AF (and they wouldn't mind upgrading you to the so called diff card), and the au is a given, but you would have to pay that higher AF to get the higher bonus. It's one of those loop holes that one will not be able to hurdle through, as if they did it for you, they would have to do it for everyone, and there would be no use for that promo link hahaha, but if they do give it to you straight let me know, so I can do it as well Goodluck as well!
12-07-2013 12:38 AM
12-07-2013 12:52 AM
I actually asked about honoring the 40k bonus points spending 2k within 3 months plus 5k bonus for AU 1st purchase within 3 months and waived 95 AF
Have not got a letter nor SM yet
I have to spend 3K within 3 months in order to get the 40,000 pts. How come you only need 2K?
Maybe he apped in the branch
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