Reply
Member
wiivile
Posts: 37
Registered: ‎11-11-2013

Re: CSP 55k Offer?

don't go for the 50,000 guys or you'll get chase to raise everyone's AF to $125 !!! ;( 



Chase Freedom Visa (w/ Chase Checking): 11/2009, $3,200 CL
Chase Sapphire Preferred Visa Signature: 11/2013, $12,000 CL
U.S. Bank Cash+ Visa Signature: 11/2013, $11,200 CL
Contributor
Miscellamy
Posts: 124
Registered: ‎09-04-2013

Re: CSP 55k Offer?

Well don't I feel foolish for applying on 11/17?


(Actually, I don't. Happy just to have the card -- the bonus is gravy).


Starting Score 563 (1/2013), Current Score 741 (1/2014)
Frequent Contributor
odd_dog
Posts: 473
Registered: ‎05-26-2013

Re: CSP 55k Offer?

[ Edited ]

wHiTeSoL wrote:

Not happy with Chase ATM, this is the response DW got from them

 

Dear wHiTeSoL's DW,

I am writing in response to your request to match the 
bonus points offer on your Chase Sapphire Preferred 
account.

The offer rewards you with 50,000 bonus reward points on 
your Sapphire Preferred account. In order to match this 
offer on your existing Sapphire account, please reply to 
this e-mail with the Offer Code and Invitation Number that
were included on the direct mail offer that was addressed 
to you. Once we receive your reply, we will be happy to 
submit the request to update the rewards on your account.

If you were not the recipient of the mailing, we will be 
unable to honor the request to apply the offer to your 
account. I understand you may be disappointed and I am 
sincerely sorry for any confusion. Please know that we 
will consider reviewing the terms of other offers you 
receive in the future.

Also, please note that the offer of 5,000 bonus points on 
adding an Authorized User is available for accounts opened
on or after 11/18/2013. As your account was opened before
11/18/2013, we are unable to match this offer on your 
account. I apologize for any inconvenience this may cause
you.

Although we appreciate your loyalty, we ask that you trust
that this decision is the same for all members whose 
accounts do not fall within this designated time frame. 
We feel that adhering to the same policy for all members 
outside of this designated time frame is the best way to 
remain fair and consistent.

If you have any further questions, please reply using the 
Secure Message Center. 

Thank you,

XXXXXXXXXXXX 
Customer Service Specialist



Account is owned by Chase Bank USA, N.A. and may be 
serviced by its affiliates.


I received a similar email when I asked about the AU bonus (I just got approved for a CSP a week or so ago and added my wife to help with the $3000 spend) they said no go on the AU as the promo came out on the 18th my advice CALL the number on the back of your card I did this morning and the CSR knew I had inquired through email - I said I was not sure they understood what I was asking and she put me on hold came back and deposited 5000 UR points on the account. My experience now tells me to call a human instead of emailing....

 

Edited had the wrong promo start date it is the 18th of Nov.....

Established Contributor
wHiTeSoL
Posts: 1,038
Registered: ‎07-09-2013

Re: CSP 55k Offer?


odd_dog wrote:

wHiTeSoL wrote:

Not happy with Chase ATM, this is the response DW got from them

 

Dear wHiTeSoL's DW,

I am writing in response to your request to match the 
bonus points offer on your Chase Sapphire Preferred 
account.

The offer rewards you with 50,000 bonus reward points on 
your Sapphire Preferred account. In order to match this 
offer on your existing Sapphire account, please reply to 
this e-mail with the Offer Code and Invitation Number that
were included on the direct mail offer that was addressed 
to you. Once we receive your reply, we will be happy to 
submit the request to update the rewards on your account.

If you were not the recipient of the mailing, we will be 
unable to honor the request to apply the offer to your 
account. I understand you may be disappointed and I am 
sincerely sorry for any confusion. Please know that we 
will consider reviewing the terms of other offers you 
receive in the future.

Also, please note that the offer of 5,000 bonus points on 
adding an Authorized User is available for accounts opened
on or after 11/18/2013. As your account was opened before
11/18/2013, we are unable to match this offer on your 
account. I apologize for any inconvenience this may cause
you.

Although we appreciate your loyalty, we ask that you trust
that this decision is the same for all members whose 
accounts do not fall within this designated time frame. 
We feel that adhering to the same policy for all members 
outside of this designated time frame is the best way to 
remain fair and consistent.

If you have any further questions, please reply using the 
Secure Message Center. 

Thank you,

XXXXXXXXXXXX 
Customer Service Specialist



Account is owned by Chase Bank USA, N.A. and may be 
serviced by its affiliates.


I received a similar email when I asked about the AU bonus (I just got approved for a CSP a week or so ago and added my wife to help with the $3000 spend) they said no go on the AU as the promo came out on the 18th my advice CALL the number on the back of your card I did this morning and the CSR knew I had inquired through email - I said I was not sure they understood what I was asking and she put me on hold came back and deposited 5000 UR points on the account. My experience now tells me to call a human instead of emailing....

 

Edited had the wrong promo start date it is the 18th of Nov.....


So i broke rule #1 Don't ever ca........ nevermind that's another site! Anyways I spoke to someone over the phone during my spare time and got the 5k AU added, the 10k difference though he was firm in saying internally there was communication sent to everyone NOT to match it under any circumstances. I got him to clarify it was considered a separate product without being a separate product. (Huh? He said we couldn't get both for both bonuses)


   3/12 $3500     6/12 $1200      10/12 $1500   12/12 $3400    6/13 $12000      7/13 $5000      7/13 $2500       8/13 $2000    8/13 $6000

  | CSP (AU) $12,000 | Amex PRG (AU) | United $6,000 | OCCU $12,000 | Ink Bold | GM $3,200 | DCU $7500 | Luthansa $9000 | SPG $6,000 | Citi AA Executive $11,000 | Ink Plus $5,000                                                                         | EX 2/7 697 | EQ 10/27 721 | TU 12/15 719 |

Community Leader
Senior Contributor
KennyRS
Posts: 3,820
Registered: ‎01-15-2009

Re: CSP 55k Offer?

The rep over the phone said she'd forward my request to Marketing.. lol we all know now that's a denial. haha! Will update if it's actually successful. GL all.
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