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Established Member
sureno90
Posts: 57
Registered: ‎05-04-2012

Calling the back door number for usbank

Does anyone know if the workers are helpful when you call the back door number for usbank? I got a Young adult visa in 2007 and I want to know if I could get a product change without a hard inquiry.. i've called the regular number and they've said it would be a separate application.

Regular Contributor
charyot77
Posts: 235
Registered: ‎06-21-2010

Re: Calling the back door number for usbank

In my opinion, US Bank customer service reps have generally been friendly but not very knowledgeable about their products.

 

It wouldnt hurt to give it a try since again, they are friendly, but I've always heard several different things depending on which rep I talk to.  I would say they're probably the opposite of Capital One as in US Bank phone reps are friendly, but unpredictable. :smileyvery-happy:


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