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See title.
@subwaysandwich wrote:See title.
BE VERY CAREFUL WITH THIS!
We all know the saying "Don't poke the bear"...well I unfortunately poked the CapitalOne bear for a mid-cycle update and dealt with the nightmare for 2 months.
Long story short, I paid off a CapitalOne auto loan due to a refi with DCU. Sent a SM asking (not requesting) if they are able to do a mid-cycle update. Next day got a reply saying "We're sorry to hear that your account information is not correct on your credit report. We have opened a dispute to have this resolved." Uh...Say What?
Sure, they updated my reports, but at the expense of having the dreaded "This Account is in Dispute" on the remarks.
It took 2 months of sheer pain/torture through SM, phone, and finally executive office to have the remarks removed.
Moral of the story, CapitalOne does NOT do mid-cycle updates. They will gladly open a dispute for you though (even without you asking)!!!
You have been warned LOL
Does anyone have a similar experience? lol...dont wanna poke the bear......
Sometimes if you update your account (address, email, etc) it will force a mid-cycle update. Worth a try.
I was told by one of their chat agents that they don't do mid-cycle updates. But consider the source.