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Can I request capital one to mid-cycle update?

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subwaysandwich
Frequent Contributor

Can I request capital one to mid-cycle update?

See title.

Message 1 of 6
5 REPLIES 5
Skye12329
Valued Contributor

Re: Can I request capital one to mid-cycle update?

I think for that you might need to call the EO of which its worth a call. EO would be the only who could tell you if they are willing to do it or not.
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Message 2 of 6
AirlinerDudeB6
Regular Contributor

Re: Can I request capital one to mid-cycle update?


@subwaysandwich wrote:

See title.


BE VERY CAREFUL WITH THIS!

 

We all know the saying "Don't poke the bear"...well I unfortunately poked the CapitalOne bear for a mid-cycle update and dealt with the nightmare for 2 months.

 

Long story short, I paid off a CapitalOne auto loan due to a refi with DCU.  Sent a SM asking (not requesting) if they are able to do a mid-cycle update.  Next day got a reply saying "We're sorry to hear that your account information is not correct on your credit report.  We have opened a dispute to have this resolved."  Uh...Say What?

 

Sure, they updated my reports, but at the expense of having the dreaded "This Account is in Dispute" on the remarks.

 

It took 2 months of sheer pain/torture through SM, phone, and finally executive office to have the remarks removed.

 

Moral of the story, CapitalOne does NOT do mid-cycle updates.  They will gladly open a dispute for you though (even without you asking)!!!

 

You have been warned LOL

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Message 3 of 6
subwaysandwich
Frequent Contributor

Re: Can I request capital one to mid-cycle update?

Does anyone have a similar experience? lol...dont wanna poke the bear......

Message 4 of 6
Simply827
Established Contributor

Re: Can I request capital one to mid-cycle update?

Sometimes if you update your account (address, email, etc) it will force a mid-cycle update. Worth a try.


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Message 5 of 6
Anonymous
Not applicable

Re: Can I request capital one to mid-cycle update?

I was told by one of their chat agents that they don't do mid-cycle updates. But consider the source.

Message 6 of 6
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