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Can't Access BCE/BCP Rewards

Frequent Contributor

Can't Access BCE/BCP Rewards

On my account summary page for my BCP card, the section where it shows the amout of cashback I have dissapeared. Also, when I go to http://americanexpress.com/rewarddollars, it won't let me log in there either. Is anyone else having this problem? I emailed CS and they said it should be showing. I've tried different browsers so I know it's not an issue on my end.

Message 1 of 6
5 REPLIES
Frequent Contributor

Re: Can't Access BCE/BCP Rewards

mine aren't showing up either.

Back in the garden!
App free since 23Oct2012 reset to 27Aug13 and reset again 4nov13
Message 2 of 6
Valued Contributor

Re: Can't Access BCE/BCP Rewards

I have the older Blue Cash, (Not Preferred or Everyday) and I can still see my reward dollars.

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 832 EX 783 TU 816
App free since 9/15/15
Message 3 of 6
Valued Contributor

Re: Can't Access BCE/BCP Rewards

They just started showing up for me (BCP).  For the last several days they weren't there, but just checked now.

Message 4 of 6
Frequent Contributor

Re: Can't Access BCE/BCP Rewards

I just checked again and mine are back.

Back in the garden!
App free since 23Oct2012 reset to 27Aug13 and reset again 4nov13
Message 5 of 6
Frequent Contributor

Re: Can't Access BCE/BCP Rewards


codimom wrote:

I just checked again and mine are back.


As are mine! It must be fixed.

Message 6 of 6