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Can't Log on To Cap1 acct Via Internet

Established Contributor

Can't Log on To Cap1 acct Via Internet

Am I the only one who cant log on to there cap1 acct via the internet? For the last 4 days or so when I go to cap1 website the login box is completely blank and is just a all white section.

Message 1 of 8
7 REPLIES
Regular Contributor

Re: Can't Log on To Cap1 acct Via Internet

mine was like that too.  I had to select credit card accounts for the un and pw boxes to show up


Starting Score: TU 583, EX 683, EQ 653
Current Score: 10/12/14 TU 743 9/24/2014 EQ FICO 751,12/17/2014 EXPERIAN 772
Goal Score: 750

WALLET: CAP ONE UNSEC $2000, WALMART $3800, CITI SIMPLICITY $3600, DISCOVER IT $2000, BBRZ $2200, AMEX BCE $24,500, CHASE FREEDOM 10,500 KAWASAKI GOOD TIMES CARD $31,500
Message 2 of 8
Established Contributor

Re: Can't Log on To Cap1 acct Via Internet

It's working fine for me.


Starting Score: TU: 566
Current Score: TU: 741 (Discover FICO); EQ: 755 (MyFico) EX: 774 (FAKO)
Goal Score: 800

Take the FICO Fitness Challenge
Message 3 of 8
Established Contributor

Re: Can't Log on To Cap1 acct Via Internet

Same problem here.  Don't click on the log in tab.  Go to banking and enter there.  You will then see the online banking tab. 

Message 4 of 8
Valued Member

Re: Can't Log on To Cap1 acct Via Internet

It's been working fine for me.

NFCU Cash Rewards Sig $10k, NFCU Flagship $7.5K, NFCU LOC $7,500
Discover IT $600, Barclays MC Rewards $1,900,Barclay's Apple $1,500 Capital One $2,500, Capital One $1,500, US Bank 1-2-3 Rewards $2,500, US Bank FlexPerks AMEX $5,000, Walmart $1,200, USNMFCU $10,000, AMEX Everyday $500, AMEX BCE $8,000.


Message 5 of 8
Established Contributor

Re: Can't Log on To Cap1 acct Via Internet

I'm guessing its different for some and not others. Thats weird. Just called cs and there system is down.

Message 6 of 8
Frequent Contributor

Re: Can't Log on To Cap1 acct Via Internet

I thought it was only me. I had to click forgot password, changed my password to what it was before lol, and the link in my email worked. Other than that, I can't access my account.

AE CC: $1,050 | AEO Visa: $1,890 | Cap1 QS: $2,100 | Chase Freedom: $1,000 | Citi Forward: $1,500 | Citi Double Cash: $1,000 | Discover iT: $500 | GameStop: $1,650 | Overstock: $1,700 | PayPal Smart Connect: $1,500 | Walmart $2,200

TU (Discover): 663 | EQ (Citi): 651
Message 7 of 8
Frequent Contributor

Re: Can't Log on To Cap1 acct Via Internet

Looks like they were upgrading/redesigning their site. Front page is a bit different, was able to log in 10 minutes ago.

Start: Nov'12 EQ 699/EX 685/TU 696 / Current: April''14 EQ 715/EX 709/TU 709 * Goal 750+


Message 8 of 8