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Established Contributor
Posts: 980
Registered: ‎07-16-2010
0

Can't Update AMEX Income Info?

So i jsut found out that AMEX allows you to update your employment and income info. So i went to update it and almost all the fields were blank aside from the company I work for...I filled in the rest of them and it give me an error saying "for security purposes, you cannot update right now".

 

Any ideas why this would be?

$1200 $1250 $4250 NPSL $5300 $1350 $3000

$6050 $5000 $10500 $2416 $6500 $3000
Valued Contributor
Posts: 1,450
Registered: ‎03-24-2013
0

Re: Can't Update AMEX Income Info?

yea same here it keeps telling me i cant and that i have to call
CHASE FREEDOM | AMEX BCE | | BOFA REWARDS | CITI TYP | Quicksilver | DISCOVER IT | Sallie Mae | CHASE CSP
--------$32,000-------------$30,000-----------$30,000-----------$30,000-----$10,000---------$9,750----------$5,000---------$5,000----

FICO - TU: 780 EX: 784 EQ: 761
Regular Contributor
Posts: 221
Registered: ‎09-20-2012
0

Re: Can't Update AMEX Income Info?

I kept getting the same message but after my 61 day CLI a few days ago, I was able to complete the info successfully. Not sure if this was just a coincidence.


Current Score: EQ FICO 735 TU FICO 739 EX FICO 743
Goal Score: 800 Gardening since 6/2014 but haven't been active on the board
Moderator
Posts: 7,942
Registered: ‎01-15-2009
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Re: Can't Update AMEX Income Info?

[ Edited ]

I had previously not been able to update this as well. (Since I never ever did my 61 day CLI until just recently -- after years.. LOL) So I just went to check and see if I would be able and it's true.. I was able. Thanks to the poster above for that info!

Frequent Contributor
Posts: 275
Registered: ‎07-11-2013
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Re: Can't Update AMEX Income Info?

I have done it 2-3 times when my income has changed without any problems. 

Chase Sapphire Preferred - American Express Blue Sky - Chase Freedom - BankAmericard Travel Rewards - Walmart - Macy's

Walmart TU 823 (Most Recent) EX 807 EQ 810
Established Contributor
Posts: 980
Registered: ‎07-16-2010
0

Re: Can't Update AMEX Income Info?


Networth wrote:

I have done it 2-3 times when my income has changed without any problems. 


Tried again...still getting rejected. :-/

$1200 $1250 $4250 NPSL $5300 $1350 $3000

$6050 $5000 $10500 $2416 $6500 $3000
Valued Contributor
Posts: 1,450
Registered: ‎03-24-2013
0

Re: Can't Update AMEX Income Info?

same, ill just do it at my 61 day i suppose
CHASE FREEDOM | AMEX BCE | | BOFA REWARDS | CITI TYP | Quicksilver | DISCOVER IT | Sallie Mae | CHASE CSP
--------$32,000-------------$30,000-----------$30,000-----------$30,000-----$10,000---------$9,750----------$5,000---------$5,000----

FICO - TU: 780 EX: 784 EQ: 761
Established Contributor
Posts: 980
Registered: ‎07-16-2010
0

Re: Can't Update AMEX Income Info?

Its jsut annoying because ive had the card 2 years at this point...

$1200 $1250 $4250 NPSL $5300 $1350 $3000

$6050 $5000 $10500 $2416 $6500 $3000
Frequent Contributor
Posts: 275
Registered: ‎07-11-2013
0

Re: Can't Update AMEX Income Info?

Odd, maybe try giving them a call?

Chase Sapphire Preferred - American Express Blue Sky - Chase Freedom - BankAmericard Travel Rewards - Walmart - Macy's

Walmart TU 823 (Most Recent) EX 807 EQ 810
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