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Frequent Contributor
sccredit
Posts: 351
Registered: ‎09-14-2012

Cap 1 PC - Online chat, no EO needed!!!

I logged into Capital One today to cancel my Spark card and decided to try to PC it one last time.  Clicked on the "Modify Your Features" to get the "There are no offers available at this time"

 

I clicked on the "Chat Now" button to go ahead and cancel it, told the agent I either needed it changed to a Rewards Card or to cancel it.  I was VERY surprised when he said "There is an offer on your account to switch to a Cash or Miles card, would you be interested in one of those?"

 

Now I have Prime Rewards to go with the Prime limit from Cap 1! 

 

I really do have a Love-Hate relationship with them!!

$100,000 + NPSL Revolving Credit Lines
Credit Scores: EX 729 EQ 724 TU728
New Contributor
heathuhhhhwebbbb
Posts: 153
Registered: ‎10-18-2012

Re: Cap 1 PC - Online chat, no EO needed!!!

They actually added a button you can press to check your status to see if you are eligible as well! :smileyhappy:

 

Its under "manage my features".

Chase Freedom, Capital One Plat., Capital One Cash Rewards, Barclays Mastercard, Davids Bridal, Jared, GE Luxury, Wells Fargo Plat.

11/10/2012: TU FICO 683, EQ FICO 616, EX PLUS 692. No apps until May 2013!
Frequent Contributor
sccredit
Posts: 351
Registered: ‎09-14-2012

Re: Cap 1 PC - Online chat, no EO needed!!!


heathuhhhhwebbbb wrote:

They actually added a button you can press to check your status to see if you are eligible as well! :smileyhappy:

 

Its under "manage my features".


It tried that first and it told me I wasn't eligible for anything. 

$100,000 + NPSL Revolving Credit Lines
Credit Scores: EX 729 EQ 724 TU728
Established Contributor
shane82388
Posts: 529
Registered: ‎07-16-2010

Re: Cap 1 PC - Online chat, no EO needed!!!


heathuhhhhwebbbb wrote:

They actually added a button you can press to check your status to see if you are eligible as well! :smileyhappy:

 

Its under "manage my features".


its called the capitla one monkey button...been there for years and it almost never has any offer for ANYTHING for ANYONE...lol


Starting Score: 450 (Late 2009)
Current Score: EQ 666 // TU 649// EX 658
Goal Score: 700


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Established Contributor
lithium78
Posts: 775
Registered: ‎07-30-2011

Re: Cap 1 PC - Online chat, no EO needed!!!

You should throw a party because PCing a Cap One card is almost impossible.  It's as rare as someone escaping from the "Friend Zone".  Congratulations! :-P


Starting Score: TU: 566
Current Score: TU: 714 (Walmart FICO); EQ: 747 (MyFico) EX: 695 (MyFico)
Goal Score: 800

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New Contributor
heathuhhhhwebbbb
Posts: 153
Registered: ‎10-18-2012

Re: Cap 1 PC - Online chat, no EO needed!!!

I actually got a CLI from them today.  I think their in a better mood nowadays. 

Chase Freedom, Capital One Plat., Capital One Cash Rewards, Barclays Mastercard, Davids Bridal, Jared, GE Luxury, Wells Fargo Plat.

11/10/2012: TU FICO 683, EQ FICO 616, EX PLUS 692. No apps until May 2013!
Valued Contributor
jsucool76
Posts: 2,737
Registered: ‎12-11-2011

Re: Cap 1 PC - Online chat, no EO needed!!!

I used the chat now for my PC too. Manage features had no offers when i did mine.
Wallet: Capital One Cash Rewards 3500CL, Wells Fargo Cash Back College Visa: 900CL, Paypal Smart Connect: 1286CL, Walmart: 1300CL, UPromise Mastercard: 1000CL, Chase Slate: 500CL, Discover IT: 1000CL, Citi Forward: 1500CL, Bank Of America Student Travel Rewards: 700CL
Established Contributor
lithium78
Posts: 775
Registered: ‎07-30-2011

Re: Cap 1 PC - Online chat, no EO needed!!!

Did they pull your credit for it?


Starting Score: TU: 566
Current Score: TU: 714 (Walmart FICO); EQ: 747 (MyFico) EX: 695 (MyFico)
Goal Score: 800

Take the FICO Fitness Challenge
New Contributor
heathuhhhhwebbbb
Posts: 153
Registered: ‎10-18-2012

Re: Cap 1 PC - Online chat, no EO needed!!!

What did you have and what did you PC to?

Chase Freedom, Capital One Plat., Capital One Cash Rewards, Barclays Mastercard, Davids Bridal, Jared, GE Luxury, Wells Fargo Plat.

11/10/2012: TU FICO 683, EQ FICO 616, EX PLUS 692. No apps until May 2013!
Frequent Contributor
sccredit
Posts: 351
Registered: ‎09-14-2012

Re: Cap 1 PC - Online chat, no EO needed!!!

No credit pull. 

 

I had the Classic Platinum Business Visa and switched to the Spark Miles Business card.  About 6 weeks ago I emailed that executive office and my crappy little $750 credit line was increased to $10,000 (which matches about 3 other lines I have) but they would not PC the card to anything with rewards.  Now I get 2 miles for every $1 spent.

$100,000 + NPSL Revolving Credit Lines
Credit Scores: EX 729 EQ 724 TU728

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