@kugel wrote:
I was planing to combine my cap 1 cards
According to the terms of doing it I am all good ,
Today and wen i clicked it gives me the message I am not eligible now ,
and last week I checked it it opened up wen I clicked the option to do the combinations I just wanted to wait to do it later
What heppend it's not leting me now ?
Zipperhead just crushed the answer I was about to give: Even though I dont like having to call customer service when I dont have to, this would be a case where I would. Heck, even after Zipperhead's post, I still think it is worth a go, especially since both your accounts are already paid off, so you wouldnt have any further action to do, like he did.
Unless...there is a chance that positive balance is messing things up in the computer's eyes. Getting rid of that may take some time, and I realize that isnt somethng a person wants to do when theyre ready to make a move. If it were me(tm), I'd call a CSR. If they were unable to help, I would escalate the call. If I truly believed it were the positive balance and/or wanted to eliminate the possibility, I'd try to eliminate it asap. That sounds like it might take more time than you'd want as it would require 2 actions, unless you spent the EXACT same amount, correct? If correct, you may wish to spend the exact same amount.
It's kind of funny, how in the credit world having a positive balance can be a bad thing, as I also noticed it listed as such in a thread about some rewards card that recently is no longer offered.
I wish you the best of luck, and please do us a favor and let us know how this turns out. Thanks! (Ive combined 2 cards with them, but am far from an expert. However I do like to do what I can to encourage folks, as I want to see you succeed!)
