Cap 1 site increasingly user friendly

[SmartCookie]

They've increased online security and finally caught up with every other company that has decent (not confusing and archaic) online account access. 

They've done a total re-design, as many people know with their new customizing 'Card Lab' and new pre-qual application.

Between this and their new and improved customer service... I will officially not be calling them Crap1 any longer. 

Yes, for some they can be opportunistic bottom feeders to a large extent... at least for a few years.  But they give people chances that most other companies won't and you can grow with them.

Now if they only converted cards as easily as AMEX. 

[Anonymous]

Thank you S.M. for renaming them.

Now I won't feel cheap anymore for having them. )

I feel as you do.....get on their bad side and they are a nightmare to deal with. Stay on their good side and you'll be rewarded.

I was looking at their credit card offerings last week, and noticed they also list each class of a particular cc(eg: platinum standard, platinum plus, platinum max), and let you know the max cl for each card, which is kinda nifty, I think.