So I finally called the magical exec number today talked to a very nice lady. Based on my 5 yrs of history with them no PC to cash card or cli. So I finally shut down Cap One, can't take it personal just business.
You need to offer them your first born child to consider CLI.
Did the old card have AF or your just sick of them ?
Had AF, she looked at everything she said,couldn't offer me AF waive, lower interest or cli. wanted AF waived and cli and politely got rejected.