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I am so mad right now! I paid of my 2500 card to combine with my 4500 and the site said I AM NOT ELIGIBLE. Chat and customer service did nothing!
Simple question like "who can explain why I can't combine", no soul able to answer
I am tempted to call and ask to close the paid off one, despite the hit on my score (and bet I get someone in US to talk to me )
Had both cards for 10-12 months. They could not tell me from India
When I asked who can answer they said they don't know.
Wonder if call to close the paid off one, I get an American on the phone LOL
I had 5 Cap one at one point. I was able to combine all but one. And i have had the card for 8 years. It was an old HSBC. No one could tell me why i coulnd combine it.I feel your pain.
call technical support when open today and see if they can figure it out for you.
You have to wait until the payment posts and there's a 0 balance with no pending transactions. What kind of card is it? If its secured its not going to work, if its a plat/qs/vent/qs1/v1 then itll work - not sure if any of the cobranded ones are working.
Give me infos OP.
Thank you!
@Anonymous wrote:I had 5 Cap one at one point. I was able to combine all but one. And i have had the card for 8 years. It was an old HSBC. No one could tell me why i coulnd combine it.I feel your pain.
I wonder, if in your situation, if it has something to do with the fact that it is an old HSBC account? I guess I will find out in about a month or so! I plan on combining my Visa Signature card with my old Household MC. This will give me a very high MC with them. I am curious if they will then offer up a World card for that account. (I don't need the Visa Signature benefits, I have other Visa Signature cards anyway, and the MC is an older account.)
@Anonymous wrote:I am so mad right now! I paid of my 2500 card to combine with my 4500 and the site said I AM NOT ELIGIBLE. Chat and customer service did nothing!
Simple question like "who can explain why I can't combine", no soul able to answer
I am tempted to call and ask to close the paid off one, despite the hit on my score (and bet I get someone in US to talk to me )
Wait until next statement, perhaps?