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Just logged onto Cap One's updated website. No online chat option anywhere. Closest I could find was a button to tweet them. Hopefully I'm just not seeing it. I preferred chatting over calling.
Can anyone else still access it?
I just logged in to check and it's still there for me even at this late at night.
It was there for me yesterday....it did take a moment for it to say chat available.
Nevermind. I found it.
Before, it showed up after clicking on Contact Us. Now, it shows up as an icon after you select an account.
