Senior Contributor
Posts: 3,494
Registered: ‎05-25-2008

Cap One product error?

Earlier in the month, we apped hubby for a Cap One No Hassles Card. He was approved for $1K. Great, right?

Well, today we get the card in the mail (got it yesterday, but I didn't check the mail 'til today) and it's the WRONG card!! He got the Platinum card. No rewards, no cash back.

Hubby says its no big deal (and I guess it isn't -- I mean, I doubt the rewards are all THAT great), but I'm still peeved.

Am I just being a jerk? Or should we say something???


Hubby's FICOs when we started: high 400s (June 2008)
Hubby's FICO NOW (04/06/09): TU: 679 EQ: 608 EX: ???
My FICOs: TU: 643, EQ: 606
Closed on new home: 1/20/2009 -- If we can do it, YOU can do it!!

Established Contributor
Posts: 656
Registered: ‎07-17-2007

Re: Cap One product error?

No, you are not being a jerk. YES you should say something. Demand the product you actually app'd for.
Frequent Contributor
Posts: 490
Registered: ‎01-24-2008

Re: Cap One product error?

I would definitely call and ask Cap 1 what's going on. You deserve to know, and it never hurts to ask!
Valued Member
Posts: 26
Registered: ‎05-30-2007

Re: Cap One product error?

Be careful he may have to pay an annual fee on that card.  Some cap one has the 39 charge on it and some do not. No Hassle does not but some of the others do
Fl teacher
Senior Contributor
Posts: 3,279
Registered: ‎08-03-2007

Re: Cap One product error?

It's not being a jerk to complain about a bait and switch.
Here we go again...

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