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Valued Contributor
Posts: 2,857
Registered: ‎06-08-2012
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Cap1 exec-really a reason to get excited?

I'm happy for all the success people are having lately with cap1 exec office to get CLI. Everyone seems so happy to get them and in part they should be.

My question is why are y'all staying with them? Clearly if so many have to get exec staff involved for something as simple as a CLI then they have some major systemic problems.


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

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Contributor
Posts: 86
Registered: ‎02-04-2012
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Re: Cap1 exec-really a reason to get excited?

For me it was simple, why would I walk away from two cards that increased my credit lines from $1,500 to $10,000 with a 10.25% rate? If all you had to do was send an email and have a 4 minute phone conversation to increase your spending ability by 7x would it not be worth it?  Also, couldn't you say that there systems are better than others because they allow their customers an opportunity to state their case?  Why would anyone ever recon Chase, if you are denied and have to call the recon line isn't that a sign of systemic issues as well? As a consumer if I have an opportunity for a second look shouldn't I take it?

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Delta CU $10,000 Cap 1 X 2 $7,500 AMEX TE $2,000
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Starting Score: EQ-592 TU-606
Current Score: EQ-728 TU-730
Goal Score: 725

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New Visitor
Posts: 554
Registered: ‎09-28-2012
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Re: Cap1 exec-really a reason to get excited?

I already started taking my busniess else where after they fail to keep their end of deal in regards to gradurating secure cards when I was in rebuilding stage.  All my cp1 orginated accounts have been closed, I will be closing my 2 hsbc cards in may , and hope to have my car loan moved shortly after.



TU 715 No apps to 05/13 cash+ 5/13!!! 738 TU CSP April 13!!!CSP approved May 13!!!


Valued Contributor
Posts: 2,857
Registered: ‎06-08-2012
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Re: Cap1 exec-really a reason to get excited?

@bobvette. I'm all about the opportunity for a second look. My point is that in most cases the first look should had been sufficient. If they had truly looked at the request and had reasonable underwriting the call to exec wouldn't be necessary.


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

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Regular Contributor
Posts: 220
Registered: ‎08-10-2012
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Re: Cap1 exec-really a reason to get excited?

I keep them because both my Cap One accounts are 8 years old so closing them would kill my Average Age of Accounts. I just charge a pakc a gum on each once a year to keep them open with no balance

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Valued Contributor
Posts: 1,228
Registered: ‎05-10-2012
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Re: Cap1 exec-really a reason to get excited?

I don't want to add on more accounts right now, so I'd rather take the CLI to help with UTIL than take the hard pull and new account.  Adding two new cards and a loan was enough for awhile for me.

  • Current: EQ FICO 706, TU FICO 701, EX FICO 706 | Starting Score: 525 (05/2012)
  • Starting total revolving credit: $1100 | Current total revolving credit: $36,700
  • Inquiries (12 Months): EQ 2 TU 1 EX 1 | Most Recent: 1/21/2014
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Member
Posts: 2,804
Registered: ‎06-05-2008
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Re: Cap1 exec-really a reason to get excited?


Duncanrr wrote:
I'm happy for all the success people are having lately with cap1 exec office to get CLI. Everyone seems so happy to get them and in part they should be.

My question is why are y'all staying with them? Clearly if so many have to get exec staff involved for something as simple as a CLI then they have some major systemic problems.

I am still with them for several reasons;

 

1.  My two oldest cards are Capital One, mainly because they gave me credit when no one else would.

 

2.  My highest limit card is with them.

 

3.  They do limit increases without hard pulls. 

 

4.  They allow product changes.  

 

5.  They give me rewards without an annual fee.  

 

6.  The exec contact works as well as or better than the credit analyst or recon paths that I take with other cards.

 

The point at which capital one customer service no longer helps me and I have to escalate happens sooner than it might with some other cards, however the options and service available to me once I do so is superior.

 

I don't think as a rule you need the exec to process a limit increase.  Many people get them without that.  But many of us here have credit steps and subprime products.  Those come with internal caps; they would prefer a new app once you have outgrown that card.  I'm stoked to find out I can PC it with a little help from the execs.

3-26-15: FICO EXP: 828 - EQU:820 - TRAN: 828 - AVG: 825 +275 points from JUN 2008 - MY CREDIT JOURNAL

Frequent Contributor
Posts: 262
Registered: ‎06-13-2008
0

Re: Cap1 exec-really a reason to get excited?

Outside of credit limit increases, I have no complaints about Capital One.  And Capital One took a chance by extending credit to individuals with credit issues, myself included but over the years the increases stopped.  And they are my go to card when I travel out of the country (no fees).  And when my credit card was compromised they reversed all the charges made to my card without any issues.  And perhaps now with the Exec office authorizing credit limit increases (or whoever's authorizing) they'll policies will change. Imagine if no one called to complain.

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Established Contributor
Posts: 655
Registered: ‎09-18-2011
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Re: Cap1 exec-really a reason to get excited?

 

I am just glad that they waived the AF and increased the CL.  I was thinking of closing it, but glad I didnt. It is my oldest account on my credit report after I started rebuilding!


Starting Score: EQ=665,TU=618 on Oct 9,2010
EQ=702,TU=725 on Apr 11, 2012 EQ=705 on Oct 31, 2012 Current Score: EQ=702, TU=714 on Dec 8, 2012
Goal Score: 750

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Senior Contributor
Posts: 6,279
Registered: ‎08-16-2012
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Re: Cap1 exec-really a reason to get excited?

I don't love C1! Lol... I did however use my card to charge about $200-300 worth of purchases on my new credit limit with them. My apr is 13.9%, and I get 1.25% cash. The terms of credit are fine, but the limit was haaarrd to get. The Exec Office lady was very nice to me.... But I know C1 can be a huge hassle..
And tbh lol... We all recon, contact exec offices, and call the underwriters/credit analysts! Haha interesting!

:-)
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