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Valued Contributor
Duncanrr
Posts: 2,857
Registered: ‎06-08-2012
0

Cap1 exec-really a reason to get excited?

I'm happy for all the success people are having lately with cap1 exec office to get CLI. Everyone seems so happy to get them and in part they should be.

My question is why are y'all staying with them? Clearly if so many have to get exec staff involved for something as simple as a CLI then they have some major systemic problems.


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

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bobvette
Posts: 78
Registered: ‎02-04-2012
0

Re: Cap1 exec-really a reason to get excited?

For me it was simple, why would I walk away from two cards that increased my credit lines from $1,500 to $10,000 with a 10.25% rate? If all you had to do was send an email and have a 4 minute phone conversation to increase your spending ability by 7x would it not be worth it?  Also, couldn't you say that there systems are better than others because they allow their customers an opportunity to state their case?  Why would anyone ever recon Chase, if you are denied and have to call the recon line isn't that a sign of systemic issues as well? As a consumer if I have an opportunity for a second look shouldn't I take it?

AMEX BCP $26,600 CSP $12,000 Pen Fed Plat Rewards $12,000 Citi Thank You Preferred $10,500 Chase Freedom $10,000
Delta CU $10,000 Cap 1 X 2 $7,500 AMEX TE $2,000
HSN $1,700 Kohls $1,000 BBRZ $700

Starting Score: EQ-592 TU-606
Current Score: EQ-728 TU-730
Goal Score: 725

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Established Contributor
toppers555
Posts: 551
Registered: ‎09-28-2012
0

Re: Cap1 exec-really a reason to get excited?

I already started taking my busniess else where after they fail to keep their end of deal in regards to gradurating secure cards when I was in rebuilding stage.  All my cp1 orginated accounts have been closed, I will be closing my 2 hsbc cards in may , and hope to have my car loan moved shortly after.



TU 715 No apps to 05/13 cash+ 5/13!!! 738 TU CSP April 13!!!CSP approved May 13!!!


Valued Contributor
Duncanrr
Posts: 2,857
Registered: ‎06-08-2012
0

Re: Cap1 exec-really a reason to get excited?

@bobvette. I'm all about the opportunity for a second look. My point is that in most cases the first look should had been sufficient. If they had truly looked at the request and had reasonable underwriting the call to exec wouldn't be necessary.


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

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Regular Contributor
rudy0720
Posts: 220
Registered: ‎08-10-2012
0

Re: Cap1 exec-really a reason to get excited?

I keep them because both my Cap One accounts are 8 years old so closing them would kill my Average Age of Accounts. I just charge a pakc a gum on each once a year to keep them open with no balance

Citi Thank You Premier Visa Signature-$9K, Citi Thank You Preferred Vis Signature-$8.3K, Citi AA Signature- 8.5K, Citi Simplicity 9.2K, Citi Diamond-6.1K, Lowes-$10K, Chase Sapphire Preferred- $ 5K, AMEX BCE $14.5K, AMEX Starwood Preferred $15K, ,AMEX Everyday-$5K, Fidelity Amex-$10K, US Bank 123 rewards Kroger-$17K, Penfed Platinum Rewards Visa Signature-$30K, Amex Delta-$10K, Barclay Arrival Plus- $10K, Penfed Travel Rewards Amex-$10K, Bank of America Cash Rewards- $14K
Valued Contributor
Jutz
Posts: 1,216
Registered: ‎05-10-2012
0

Re: Cap1 exec-really a reason to get excited?

I don't want to add on more accounts right now, so I'd rather take the CLI to help with UTIL than take the hard pull and new account.  Adding two new cards and a loan was enough for awhile for me.

  • Current: EQ FICO 694, TU FICO 695, EX FICO 698 | Starting Score: 525 (05/2012)
  • Starting total revolving credit: $1100 | Current total revolving credit: $29,500
  • Inquiries (12 Months): EQ 6 TU 3 EX 6 | Most Recent: 1/21/2014
Chase Freedom $5000
DCU Visa $10000
Capital One QS $2000
AMEX BCE $1000
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WalMart CC $2400
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Valued Contributor
p-
Posts: 2,655
Registered: ‎06-05-2008
0

Re: Cap1 exec-really a reason to get excited?


Duncanrr wrote:
I'm happy for all the success people are having lately with cap1 exec office to get CLI. Everyone seems so happy to get them and in part they should be.

My question is why are y'all staying with them? Clearly if so many have to get exec staff involved for something as simple as a CLI then they have some major systemic problems.

I am still with them for several reasons;

 

1.  My two oldest cards are Capital One, mainly because they gave me credit when no one else would.

 

2.  My highest limit card is with them.

 

3.  They do limit increases without hard pulls. 

 

4.  They allow product changes.  

 

5.  They give me rewards without an annual fee.  

 

6.  The exec contact works as well as or better than the credit analyst or recon paths that I take with other cards.

 

The point at which capital one customer service no longer helps me and I have to escalate happens sooner than it might with some other cards, however the options and service available to me once I do so is superior.

 

I don't think as a rule you need the exec to process a limit increase.  Many people get them without that.  But many of us here have credit steps and subprime products.  Those come with internal caps; they would prefer a new app once you have outgrown that card.  I'm stoked to find out I can PC it with a little help from the execs.

12-15-14: FICO EXP: 813 - EQU:802 - TRAN: 756 - AVG: 790 +240 points from JUN 2008 - MY CREDIT JOURNAL

Frequent Contributor
Strepthroat
Posts: 260
Registered: ‎06-13-2008
0

Re: Cap1 exec-really a reason to get excited?

Outside of credit limit increases, I have no complaints about Capital One.  And Capital One took a chance by extending credit to individuals with credit issues, myself included but over the years the increases stopped.  And they are my go to card when I travel out of the country (no fees).  And when my credit card was compromised they reversed all the charges made to my card without any issues.  And perhaps now with the Exec office authorizing credit limit increases (or whoever's authorizing) they'll policies will change. Imagine if no one called to complain.

Marriott Rewards Visa $25,000; AirTran A+Rewards Visa $25,000; PFCU Visa $17,000; Barclay B&N MasterCard $12,000; GUCU Visa $10,500; Nordstrom Visa $10,000; GOCU Visa $10,000; Ann Taylor MasterCard $6,400; US Bank Perks Plus Visa $5,000; Barclay Arrival MasterCard $5,000; Quicksilver One $3,000; Capital One Classic $3,000; Amazon Visa $500; Sam's Club MasterCard $250; Dillards AMEX $250; Wal-Mart MasterCard $250.
Established Contributor
tennisfan78
Posts: 630
Registered: ‎09-18-2011
0

Re: Cap1 exec-really a reason to get excited?

 

I am just glad that they waived the AF and increased the CL.  I was thinking of closing it, but glad I didnt. It is my oldest account on my credit report after I started rebuilding!


Starting Score: EQ=665,TU=618 on Oct 9,2010
EQ=702,TU=725 on Apr 11, 2012 EQ=705 on Oct 31, 2012 Current Score: EQ=702, TU=714 on Dec 8, 2012
Goal Score: 750

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Senior Contributor
youngandcreditwrthy
Posts: 6,242
Registered: ‎08-16-2012
0

Re: Cap1 exec-really a reason to get excited?

I don't love C1! Lol... I did however use my card to charge about $200-300 worth of purchases on my new credit limit with them. My apr is 13.9%, and I get 1.25% cash. The terms of credit are fine, but the limit was haaarrd to get. The Exec Office lady was very nice to me.... But I know C1 can be a huge hassle..
And tbh lol... We all recon, contact exec offices, and call the underwriters/credit analysts! Haha interesting!

:-)
Marriott PR$25k | BCE $24.5K |BankAmericard Visa $25k| Wmt Discover $12.5k | BR Visa $12.5k | Amex Delta Gold $10k | Discover IT $10k | Paypal Extras MC $15k | Amazon Store $10k|Arrival $12.7k | Smile Gen $7.25k | Dillard's $10k | West Elm $4k| Express $3.05K | Mypoints.com Visa $4.5k | Freedom Visa $1k| Amex Surpass $1k

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