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Valued Contributor
Posts: 1,063
Registered: ‎07-09-2013
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Re: CapOne/HSBC Transition

Acually, it was for an Orchard Bank (hsbc? no idea) that just converted 1-2 weeks ago. It was my first rebuilder card last year with an AF and $300 limit. The day I saw it lumped in together with my other cap1 cards on the website was the day I called the EO. They got back to me a few days later with approvals of the requests I made.


   3/12 $3500     6/12 $1200      10/12 $1500   12/12 $3400    6/13 $12000      7/13 $5000      7/13 $2500       8/13 $2000    8/13 $6000

  | CSP (AU) $12,000 | Amex PRG (AU) | United $6,000 | OCCU $12,000 | Ink Bold | GM $3,200 | DCU $7500 | Luthansa $9000 | SPG $6,000 | Citi AA Executive $11,000 | Ink Plus $5,000                                                                         | EX 2/7 697 | EQ 10/27 721 | TU 12/15 719 |

Valued Contributor
Posts: 1,524
Registered: ‎08-17-2008
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Re: CapOne/HSBC Transition

Well we shouldn't..... but the way Cap One is with CLIs and AF members are going directly to the EO. But I don't suggest it because the EO will ask you a lot of questions

$100K in Credit
Last Credit Card App: 11/16/13
Regular Contributor
Posts: 217
Registered: ‎11-01-2007
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Re: CapOne/HSBC Transition


chnceit wrote:
Well we shouldn't..... but the way Cap One is with CLIs and AF members are going directly to the EO. But I don't suggest it because the EO will ask you a lot of questions

Wonder what kind of questions could they possibly ask in relation to a simple request of removing an AF? The CLI I'm not so much interested at this point, as I have NFCU cards with much higher limits now...several magnitudes higher, actually. Just keeping the card for age purposes for now, but it would feel much better in my wallet without the AF. :smileyvery-happy:

EQUIFAX - 640 1/05/12 - Goal of 720 by Mid May!
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Valued Contributor
Posts: 1,063
Registered: ‎07-09-2013
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Re: CapOne/HSBC Transition

They asked me my income, how much an increase I wanted, and would I take a lower amount if not approved for the full increase wanted. The only other question was when I asked about a product change to a quicksilver card, they asked why, I said 1.5% back, they added it to my current card without a PC.


   3/12 $3500     6/12 $1200      10/12 $1500   12/12 $3400    6/13 $12000      7/13 $5000      7/13 $2500       8/13 $2000    8/13 $6000

  | CSP (AU) $12,000 | Amex PRG (AU) | United $6,000 | OCCU $12,000 | Ink Bold | GM $3,200 | DCU $7500 | Luthansa $9000 | SPG $6,000 | Citi AA Executive $11,000 | Ink Plus $5,000                                                                         | EX 2/7 697 | EQ 10/27 721 | TU 12/15 719 |

Valued Contributor
Posts: 1,524
Registered: ‎08-17-2008
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Re: CapOne/HSBC Transition

They asked me didn't you ask the other rep? How did you get this number? Why do you want a CLI? Will a lower amount satisfy?

$100K in Credit
Last Credit Card App: 11/16/13
Valued Contributor
Posts: 1,147
Registered: ‎10-15-2011
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Re: CapOne/HSBC Transition


wHiTeSoL wrote:

yeah, try the CLI button first, if no go then contact the EO. I have had my AF waived, 4x CLI, and rewards added. Good luck!


You got a CLI on a transferred HSBC account?  I hit the button three times since my account has been transgerred and keep getting the same message.  During the transition this account is not eligible. 

 

OP, I would try and call them and see if they have any upgrade offers with normal customer service first.  This might be a waste of time as Capone is known for scripted responses which don't seem to give the customer anything!  You might then have to call the EO.  There are occasional offers on accounts.  When I don't use mine for long periods of time they give me a lower interest rate for 6 months.  They have even added Venture Rewards to my oldest account with them.  So there are occasional offers, but dont be sureprised it there are not!  Push the CSR to waive or remove the AF and upgrade the account to at least the Quicksilver account.



Rethink every purchase you make, before you make it. Use the card with the best rewards. Pay in full each month. Redeem rewards often. Use the cards online shopping for more discounts. Smile, knowing that being thrifty allows you to actually get more out of the same amount of money!
Valued Contributor
Posts: 1,063
Registered: ‎07-09-2013
0

Re: CapOne/HSBC Transition

Yes, I got all that on my recently converted orchard bank / hsbc card. =) 


   3/12 $3500     6/12 $1200      10/12 $1500   12/12 $3400    6/13 $12000      7/13 $5000      7/13 $2500       8/13 $2000    8/13 $6000

  | CSP (AU) $12,000 | Amex PRG (AU) | United $6,000 | OCCU $12,000 | Ink Bold | GM $3,200 | DCU $7500 | Luthansa $9000 | SPG $6,000 | Citi AA Executive $11,000 | Ink Plus $5,000                                                                         | EX 2/7 697 | EQ 10/27 721 | TU 12/15 719 |

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