CapOne advice

[LilloEsquilo]

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@RTOrockstar wrote:
Funny stuff.

Anyways, I call the number and spoke to a nice lady who listened to my situation and for some reason could not help me so she transferred me over to another dept. Where I had to repeat my situation. Long story short, they told me I'd have to re-apply if I wanted re-consideration(is that a word?). No way! I've already taken the hit on the first one and got shafted.

As a side note, an hour later I get an email from CapOne explaining the benefits of a secured card and a link to apply online. Sheesh!

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Smart move to not do it. You already took one hit on ALL 3 reports - why get another one especially when you can be sure they are going to decline you.

[Anonymous]

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@LilloEsquilo wrote:

You just dealt with "Peggy". That's just typical of them. Basically they were going to reject you anyway so rather than get right to the point, they jerked you around just for thrills. Now you know first hand of the famous CS Cap One is known for and soon, or at least within a few years, you will know why it is said that CLI and Cap One do not go together.

Welcome to the Cap One family!

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Definitely agree.

Chase gave me every reason in the book why they could only give me a $400 CL when I applied at first.

It took 4 or 5 contacts and snail mails before I finally got them to admit that they werent going to give me any more than a $500 limit because I have too much available credit.

For God sake...just level with me the first time and save us BOTH a lot of aggrivation.

[nuggets321]

Tell Peggy I said HI !!! 

[Gollum]

I've been thinking about the advice I offered (in Message 8 in this thread), and I'd like to add this:

Wait until after at least seven months (thirteen months is probably better) of on time car payments, then talk to a credit union or your bank (or any bank) about refinancing your car loan instead of applying for a credit card.

Here's my reasoning:

The car loan is presumably a relatively large amount.  If you could refinance your car loan to a lower interest rate, that would have an immediate positive impact (you would pay less interest every month on a relatively large balance).  Seven months after successfully refinancing your car loan (and making the payments on time), your chances of approval for your credit card of choice would be greatly improved.

[RTOrockstar]

OK, I thought this story (and thread) were over but I just  got an alert on Credit Karma that I had another hard pull and I looked it up and sure enough it's from Cap One where they pulled me yesterday and I did NOT re-apply! This was an unauthorized pull so I guess I'll be calling the executive number again!

[RTOrockstar]

So I called the executive office and spoke to another nice senior acct mgr who reviewed my account and said while she did see where they pulled my reports, there was no reason listed as to why it was pulled as there was no application. Strange. She said she would send a dispute to the CRAs herself but that it could take up to 60-90 days for the pull to be removed. She also said she would send me a copy of the dispute letter and I should receive it within 10 days. This is so bizarre.

[webhopper]

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@RTOrockstar wrote:

So I called the executive office and spoke to another nice senior acct mgr who reviewed my account and said while she did see where they pulled my reports, there was no reason listed as to why it was pulled as there was no application. Strange. She said she would send a dispute to the CRAs herself but that it could take up to 60-90 days for the pull to be removed. She also said she would send me a copy of the dispute letter and I should receive it within 10 days. This is so bizarre.

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OMG, peggy really outdid himself with that one.

[Gollum]

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@RTOrockstar wrote:

So I called the executive office and spoke to another nice senior acct mgr who reviewed my account and said while she did see where they pulled my reports, there was no reason listed as to why it was pulled as there was no application. Strange. She said she would send a dispute to the CRAs herself but that it could take up to 60-90 days for the pull to be removed. She also said she would send me a copy of the dispute letter and I should receive it within 10 days. This is so bizarre.

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That doesn't make any sense to me since CRAs only have information given to them by creditors like Capital One.  If Capital One wanted to remove anything, they could, since they are providing the information that is reported to CRAs.

If I talk to a customer service representative, I'm always polite, but I always write down the indentifying information, time of call, and date of call for the customer service representative before we proceed.  I think that lessens the likelihood of my call being "accidentally dropped" during a transfer from one rep to another..

I would just let it go.

I would concentrate on your car loan payments.  Pay them on time for one year, and you will probably be a sought-after credit card risk for most banks and credit unions.

[RTOrockstar]

Yea, you would think.