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Capital One Account Change-Success!

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Anonymous
Not applicable

Capital One Account Change-Success!

So I decided to close my Capital One Platinum account with AF this morning.  I had recently acquired the Amex BCE and USAA World Mastercard, so the old Cap One was expendable.

 

I spoke to the rep and he asked me why I wanted to close my account. I told him that I didn't want an AF and I wanted rewards, something this card did not have.

 

He immediately told me that he was showing that I was eligible for an account change to the Capital One Venture One card.  I told him that is good news, however I did not want a hard pull on the account in order to do this.  

 

He informed me that no credit pull needed to be done and I could keep my same number and account opened date.

 

My new card will be here in 7 days.

 

So yes people, an account change is possible with Capital One and I can't express enough how awesome these guys are.

Message 1 of 41
40 REPLIES 40
atarvuzdar
Established Contributor

Re: Capital One Account Change-Success!

Congratulations. Smiley Happy

FICO 8: EQ 846 / TU 836 / EX 832
AMEX Platinum / BofA Cash Rewards Visa Sig $99,900 / Chase CSR $43,400 / Citi Double Cash $39,600 / AMEX EveryDay $30,000 / Discover It $26,000 / Gemini $25,000 / JetBlue $25,000 / Chase Freedom Unlimited $22,500
Message 2 of 41
LS2982
Mega Contributor

Re: Capital One Account Change-Success!

Whoa..........

You must be 'in' with them somehow....tell us all the way!



EQ FICO 548 3/3/16
Message 3 of 41
MsLadyRover
Valued Contributor

Re: Capital One Account Change-Success!

Nice!  Congratulations!



Starting Score: 639 (Walmart TU)
Current Score: TU 715 (Barclay) EX 685 (myFICO) EQ 697 (myFICO)
Goal Score: 700 Across the Board (Mortgage Goal Achieved 1/31/2012!)

Take the FICO Fitness Challenge
Message 4 of 41
Anonymous
Not applicable

Re: Capital One Account Change-Success!


@LS2982 wrote:
Whoa..........

You must be 'in' with them somehow....tell us all the way!

Yes, I certainly feel the love!Smiley Happy

Message 5 of 41
TheBronxBomber
Regular Contributor

Re: Capital One Account Change-Success!


@Anonymous wrote:

So I decided to close my Capital One Platinum account with AF this morning.  I had recently acquired the Amex BCE and USAA World Mastercard, so the old Cap One was expendable.

 

I spoke to the rep and he asked me why I wanted to close my account. I told him that I didn't want an AF and I wanted rewards, something this card did not have.

 

He immediately told me that he was showing that I was eligible for an account change to the Capital One Venture One card.  I told him that is good news, however I did not want a hard pull on the account in order to do this.  

 

He informed me that no credit pull needed to be done and I could keep my same number and account opened date.

 

My new card will be here in 7 days.

 

So yes people, an account change is possible with Capital One and I can't express enough how awesome these guys are.


+1 congrats! I was able to do the same earlier this year. Funny, I still haven't used the VentureOne card. It has been in the sock drawer since receiving it.

Current myFICO Scores:03/08/12 EQ: 801 • TU: 801 • Bank of America TU FICO: 822 • Credit Karma Vantage: 873

My Wallet: Amex Business Platinum | Amex SPG (5k) | Amex Delta Reserve (33k) | Citi ThankYou Premier World MasterCard (26k) | Chase Mileage Club Visa Signature (15k)
Sock Drawer: Barclay Ring MasterCard (10k) | Discover More (6.5k) | CapitalOne VentureOne (4.5k) | Macy's | Amex Platinum Personal
Message 6 of 41
Open123
Super Contributor

Re: Capital One Account Change-Success!

Amazing, this may be the first time where I've read or heard of a successful product change from Cap One.

Message 7 of 41
Anonymous
Not applicable

Re: Capital One Account Change-Success!


@TheBronxBomber wrote:

@Anonymous wrote:

So I decided to close my Capital One Platinum account with AF this morning.  I had recently acquired the Amex BCE and USAA World Mastercard, so the old Cap One was expendable.

 

I spoke to the rep and he asked me why I wanted to close my account. I told him that I didn't want an AF and I wanted rewards, something this card did not have.

 

He immediately told me that he was showing that I was eligible for an account change to the Capital One Venture One card.  I told him that is good news, however I did not want a hard pull on the account in order to do this.  

 

He informed me that no credit pull needed to be done and I could keep my same number and account opened date.

 

My new card will be here in 7 days.

 

So yes people, an account change is possible with Capital One and I can't express enough how awesome these guys are.


+1 congrats! I was able to do the same earlier this year. Funny, I still haven't used the VentureOne card. It has been in the sock drawer since receiving it.

Ha!  That's funny.

 

The card is yellow, right?

Message 8 of 41
SwiftTone
Valued Contributor

Re: Capital One Account Change-Success!


@Anonymous wrote:

@TheBronxBomber wrote:

@Anonymous wrote:

So I decided to close my Capital One Platinum account with AF this morning.  I had recently acquired the Amex BCE and USAA World Mastercard, so the old Cap One was expendable.

 

I spoke to the rep and he asked me why I wanted to close my account. I told him that I didn't want an AF and I wanted rewards, something this card did not have.

 

He immediately told me that he was showing that I was eligible for an account change to the Capital One Venture One card.  I told him that is good news, however I did not want a hard pull on the account in order to do this.  

 

He informed me that no credit pull needed to be done and I could keep my same number and account opened date.

 

My new card will be here in 7 days.

 

So yes people, an account change is possible with Capital One and I can't express enough how awesome these guys are.


+1 congrats! I was able to do the same earlier this year. Funny, I still haven't used the VentureOne card. It has been in the sock drawer since receiving it.

Ha!  That's funny.

 

The card is yellow, right?


Veture is the blue one without any AF. VentureOne is yellow.

AMEX: $25,000, CSR: $10,000, Chase Priority Club: $1,500, Freedom: $5000, Freedom Unlimited: $1000, Discover: $21,000, BoA $11,000, WF Cash Wise: $5000

EQ FICO - 753
TU FICO - 755
EX FICO(AMEX) - 766
Message 9 of 41
Anonymous
Not applicable

Re: Capital One Account Change-Success!

Thats crazy..... I have had the platinum card for 10 years with the same limit of 500$ since I applied. I have called numerous times to switch and i always get the same answer, im sorry. It's just sad i cant close it because they have me by the balls with the length of the account I have with them.

Message 10 of 41
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