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Valued Contributor
Posts: 1,978
Registered: ‎04-07-2009
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Re: Capital One CLI or APR request?

I would presume it owuld be Discover more if another Disocver card is better suited ask the CSR if you can apply for that card instead.
Equifax My FICO score 815 5/28/2012, 818 on 7/28/2014 . Average of Accounts 12 years and no Installment accounts. MyFICO TU 810 6/26/2012 809 4/21/2013 MyFICO XPN -805. 2/26/2014 Discover TU FICO 813 App free since 9/2011
Super Contributor
Posts: 5,877
Registered: ‎12-11-2011
0

Re: Capital One CLI or APR request?


ssghandless wrote:

Do you have the phone number or email via PM for the Executive Office so I could try it? I got the same response as the last user...


PM'd to you. 

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Valued Member
Posts: 30
Registered: ‎03-02-2008
0

Re: Capital One CLI or APR request?

Well, here's an update ...

 

I called HouseHold Bank (I think they are now HSBC, which was just bought by Captial One).

They did a quick review, I suppose it includes a soft pull, and came back with.... drum roll.... a $200 CLI and removed the annual fee! Wowee.

 

Called Capital One (thanks to jsucool76 for exec ph#)... can't do a product change, but they waived fee and put in request for a large CLI plus adding a rewards program.  They will get back to me in a couple of days with results.

 

I am curious to hear what they come back with, but I think that I will reply to that Discover offer and then close both these accounts.

Super Contributor
Posts: 5,877
Registered: ‎12-11-2011
0

Re: Capital One CLI or APR request?

The executive office seems very helpful. When I had my issue with them the woman literally pulled up my account and told me everything I needed to know in maybe 2 minutes. When I speak with a regular CSR there is like a 5-10 minute wait between me giving them my information and them actually being able to even begin to address my problem. Only time that was different was when I called the transaction department when my card got declined. No automated machine, just an immediate answer. 

 

Best of luck, I'm sure they'll come through for you. Keep us updated!! 

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