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Capital One Closed Accounts Question

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Anonymous
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Capital One Closed Accounts Question

How long do closed capital one accounts appear on the account summary page when you log into their online tool?

 

I ask because I have 5 capital one cards, 2 of them are now closed, but have been on there for a month.

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3 REPLIES 3
OmarGB9
Community Leader
Super Contributor

Re: Capital One Closed Accounts Question

Indefinitely unless you speak with customer service and ask them to unlink the accounts and delete your profile. You would then have to recreate a profile and relink your active accounts.

Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 2 of 4
baller4life
Super Contributor

Re: Capital One Closed Accounts Question


@OmarGB9 wrote:
Indefinitely unless you speak with customer service and ask them to unlink the accounts and delete your profile. You would then have to recreate a profile and relink your active accounts.

+1

Message 3 of 4
Broke_Triathlete
Valued Contributor

Re: Capital One Closed Accounts Question


@baller4life wrote:

@OmarGB9 wrote:
Indefinitely unless you speak with customer service and ask them to unlink the accounts and delete your profile. You would then have to recreate a profile and relink your active accounts.

+1


I just recently did this. I had to reset my autopay as well! I was still able to use my same login info though, which was nice. After you complete this only the active cards will show!

Personal:

Business:


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