Capital One Executive Office Email

[sperrin]

Hi Guys,

I emailed the EO (CEO & a few of the other execs)  late last night.  I see that a lot of people have success once contacted with their limits and possibly their AF's waived.  How long does it usually take to hear from them?  Are there any key notes I should keep in mind?  I started with a secured Cap 1 card that I've had for 14 months.  I then applied for the cash rewards card-- received it in the mail with a $500 limit, which was increased to $750 with their credit steps program.  I've had that card for 8 months and also never missed a payment.  Credit has improved quite a bit, consolidated my student loans, and have been paying off other debts.  How likely am I to receive an increase?  I have a good annual income of around 85k.  Is there anyone else I should have contacted besides the CEO?  I figure he will just pass it along to someone in his office.

Thanks for any insight.

[Stralem]

They got back to me the day after I sent my email. I received my requested limit increase the morning after that. 3 days total.

I couldn't say how likely you are to receive a CLI, though. It depends on your credit & financial situation.

Also, be aware that they'll use a soft pull when making their decision. If they counter with a limit you don't like, you have the option of allowing them to do a hard pull to use your most up-to-date reports.

[sperrin]

thanks so much! actually just received a call from them after posting.  They asked about annual income, housing, etc.  Asked for a $750 increase.  Hopefully They'll meet me somewhere in the middle.  Anyone else have any input?

[p-]

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@sperrin wrote:

thanks so much! actually just received a call from them after posting.  They asked about annual income, housing, etc.  Asked for a $750 increase.  Hopefully They'll meet me somewhere in the middle.  Anyone else have any input?

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Key notes to keep in mind:

http://ficoforums.myfico.com/t5/Credit-Cards/How-to-get-a-PC-or-CLI-from-Capital-One/td-p/1690104

[sperrin]

So I received a phone call from the Cap One Exec Office.  This was on Thursday.  Any chance you think I'll hear back tomorrow?  I've read that if you do receive a CLI, you'll usually see it that morning, before they call you.  Fingers crossed!  

[myjourney]

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@sperrin wrote:

So I received a phone call from the Cap One Exec Office.  This was on Thursday.  Any chance you think I'll hear back tomorrow?  I've read that if you do receive a CLI, you'll usually see it that morning, before they call you.  Fingers crossed!  

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I would say no later than Wednesday and for me it showed up the night before the call back

Good Luck

[sperrin]

Still no call.. getting kind of bummed.  When did your CLI hit?  They already refunded my AF on both cards.

[myjourney]

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@sperrin wrote:

Still no call.. getting kind of bummed.  When did your CLI hit?  They already refunded my AF on both cards.

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The night before the call back 

Check later tonight if you haven't already Lol

[wahoojack13]

Can you PM me the EO email address?

[myjourney]

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@wahoojack13 wrote:

Can you PM me the EO email address?

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sent