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Capital One Executive Office Email

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tonyjones
Valued Contributor

Re: Capital One Executive Office Email

Yes those initials are correct.

Current Fico Scores: (December 2023)
Message 51 of 188
jeremyj
Member

Re: Capital One Executive Office Email

Excellent. Now we wait. This will be my first CLI in the 6 years I have had this card.

Gardenclub as of June 30th - Less than 1 month - seedling
Message 52 of 188
tonyjones
Valued Contributor

Re: Capital One Executive Office Email

6 years?!?!? wow, I've only hard the card for 6 months but my limit is at $300, so low

Current Fico Scores: (December 2023)
Message 53 of 188
ButterflyT
Established Member

Re: Capital One Executive Office Email

lol..I know it sounds like a broken record by can someone please PM me the contact as well...

 

I just did the chat thru my log in and posted below is the chat log....Of course with my personal infomation removed....

 

Welcome to our Capital One chat service! One of our Account Specialists will be right with you.  This chat will be monitored and recorded.
Hi, this is Elvin. Whom do I have the pleasure of chatting with today?
you: hello my name is XXXX XXXXXXX
Elvin: Hello XXXX
Elvin: How may I assist you today?
you: I was messaging because I have recently joined a credit forum and one thing they talk about is having a low credit utiliation on your cards
you: they say you can request credit limit increases
you: I thought they were only just given by the lender
you: they refer to hitting luv buttons or request increase links but I am not seeing anything like that on my log in
you: I have been at my current limit for a while and I have not went over nor had any late payments ever on any of my credit card trade lines
Elvin: XXXX, do you want to increase your credit limit?
you: yes
Elvin: Let me check that for you.
Elvin: In order to access your account, please provide your name (exactly as it appears on your credit card), zip code, date of birth and last four digits of your Social Security number.
you: XXXX X XXXXXXX
you: XXXXX
you: XX/XX/XXXX
you: XXXX
Elvin: Thank you.
Elvin: To ensure I have the correct account can you please provide me with the last four digits of your Capital One account number?
you: XXXX
Elvin: Thank you for verifying that information. Bear with me for just a moment while I review the account.
you: okay
Elvin: I can process your request for a credit limit increase.
Elvin: In most cases, if you are approved , I will have a decision for you right away; If you are declined, or cannot be approved immediately, you will receive a letter in the mail in 7-10 business days notifying you of your approval, or providing you with more information about your decline.
Elvin: Shall I proceed?
you: do you know will it incur a hard credit inquiry
Elvin: I assure you, any reviews we do to determine your eligibility for changes will not negatively impact your credit report or credit score.
Elvin: The inquiry is considered a Soft Credit Inquiry.
you: yes then please proceed
you: thank you
Elvin: Sure.
Elvin: You're welcome.
Elvin: I have submitted your request but your account is not eligible for a customer-initiated increase. The increase cannot be approved at this time.
Elvin: I understand that this can be upsetting. At unspecified times throughout the year, we review accounts to ensure the best credit lines are given. If you are granted an increase during this review, you will see the increase listed on your statement.
Elvin: Please continue to watch your statements to see if you are granted an approval through our reviews.
you: so this is a denial
you: or it is saying I can't initiate an increase..it has to come from you guys?
Elvin: You will receive a letter within 7-10 business days
you: great thank you
Elvin: You're welcome.
Elvin: XXXX, thank you for your co operation.
Elvin: Is there anything else I can help you with today?
you: no that is all
Elvin: I appreciate your time and patience while we've been chatting. Have a wonderful day and thank you for choosing Capital One.
Elvin: Have a nice day.
Elvin: Take care.
Elvin: I haven't heard from you for a few moments. Are you still with me?
Last text message receivedElvin: I'm sorry we are not able to continue our chat. Since I haven't heard from you for some time, I am going to close this chat session. If you need any assistance in the future, please do not hesitate to contact us.
you: oh sorry...thank you
 
 
sounds like a sugar coded denial to me...lol Smiley LOL
The early bird may get the worm but the second mouse gets the CHEESE!! lol


Starting Score: 614 (Credit Karma), 640 (TU Fico), 614 (TU via Merrick) as of 5/31/2013
Current Score: 597 (Credit Karma), 621 (TU Fico), 607 (TU via Merrick) as of 8/23/2013 !!!! annoyed
Goal Score: 800+

In My Wallet:RBFCU MC $2.5K/Target $2K/Amazon $1.3K/HB $900/C1Plat $750/Merrick $700/MS $550/ WM $500/C1CR $500 & Various Store Cards
Message 54 of 188
tonyjones
Valued Contributor

Re: Capital One Executive Office Email

ButterflyT, how long have you had your CapOne card for? and what is your current credit limit?

Current Fico Scores: (December 2023)
Message 55 of 188
ButterflyT
Established Member

Re: Capital One Executive Office Email


@tonyjones wrote:

ButterflyT, how long have you had your CapOne card for? and what is your current credit limit?


@Tony Jones, I have had it for at least 2 years now and my current limit is still sitting at $750....originally received card at $500 and told it would be bumped to $750 after 6 months of payments...was actually bumped to $750 after only 2 payments and hasn't moved since. It is my go to card because of the cash rewards so I use it and pretty much pay it off all thruout the month.

But I am not tooo optimistic about a CLI because I have seen some people on here with better scores have the card for even more years without a budge from the $750 either....

 

did anyone ever PM you the contact email and if so can you send it to me, because nobody has...thanks!

The early bird may get the worm but the second mouse gets the CHEESE!! lol


Starting Score: 614 (Credit Karma), 640 (TU Fico), 614 (TU via Merrick) as of 5/31/2013
Current Score: 597 (Credit Karma), 621 (TU Fico), 607 (TU via Merrick) as of 8/23/2013 !!!! annoyed
Goal Score: 800+

In My Wallet:RBFCU MC $2.5K/Target $2K/Amazon $1.3K/HB $900/C1Plat $750/Merrick $700/MS $550/ WM $500/C1CR $500 & Various Store Cards
Message 56 of 188
tonyjones
Valued Contributor

Re: Capital One Executive Office Email

wow, I've only had the card since February, I hope I get a bump from $300 to $1000, not counting on it though

Current Fico Scores: (December 2023)
Message 57 of 188
ButterflyT
Established Member

Re: Capital One Executive Office Email


@tonyjones wrote:

wow, I've only had the card since February, I hope I get a bump from $300 to $1000, not counting on it though


@tonyjones

 

Well you never know...I have seen others on here with some pretty high limits on their cards and some with no movement ever...so I think it really is jsut an individual case by case basis...who knows.

To me the funny thing is that I had a Capital One card ages ago back when i was in college and the intial limit on it was $2.5K...but it never changed either..I eventually closed the account because I realized a college student with a bs, less than part time job probably shouldn't have a credit card lol

The early bird may get the worm but the second mouse gets the CHEESE!! lol


Starting Score: 614 (Credit Karma), 640 (TU Fico), 614 (TU via Merrick) as of 5/31/2013
Current Score: 597 (Credit Karma), 621 (TU Fico), 607 (TU via Merrick) as of 8/23/2013 !!!! annoyed
Goal Score: 800+

In My Wallet:RBFCU MC $2.5K/Target $2K/Amazon $1.3K/HB $900/C1Plat $750/Merrick $700/MS $550/ WM $500/C1CR $500 & Various Store Cards
Message 58 of 188
jeremyj
Member

Re: Capital One Executive Office Email

ButterflyT, that is what they tell me everything. They are so UNCLI friendly, its rediculous. I have GEcapitol cards, and they are much better.

Gardenclub as of June 30th - Less than 1 month - seedling
Message 59 of 188
ButterflyT
Established Member

Re: Capital One Executive Office Email


@jeremyj wrote:

ButterflyT, that is what they tell me everything. They are so UNCLI friendly, its rediculous. I have GEcapitol cards, and they are much better.


I haven't had much luck with GE CLI either, though I have never requested any...honestly until I started reading these blogs I didn't know you could ask for an increase..I thought they had to jsut give them to you lol....Now my store cards, which are mostly thru Commenity Bank have a big button when you log in that says request increase lol..Actually I think the WM one, which is GE, does too but I haven't done it..they just auto increased me so I hadn't really bothered..I only use the card to get gas and PIF so the $500 limit I have now is more than enough for my monthly fuel spending.

The early bird may get the worm but the second mouse gets the CHEESE!! lol


Starting Score: 614 (Credit Karma), 640 (TU Fico), 614 (TU via Merrick) as of 5/31/2013
Current Score: 597 (Credit Karma), 621 (TU Fico), 607 (TU via Merrick) as of 8/23/2013 !!!! annoyed
Goal Score: 800+

In My Wallet:RBFCU MC $2.5K/Target $2K/Amazon $1.3K/HB $900/C1Plat $750/Merrick $700/MS $550/ WM $500/C1CR $500 & Various Store Cards
Message 60 of 188
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