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Regular Contributor
tylaw13
Posts: 173
Registered: ‎06-28-2012
0

Capital One Executive Office: UPDATE!!!!!

[ Edited ]

Yesterday i emailed Capital One's CEO regarding some complaints i have with them. I wasnt sure if it was his real email address or not, but i just got off the phone with a very nice lady from the CEO's office who talked to me about the complaints i have and agreed that Capital One is a very conservative lender and alot of the time too conservative. She asked me for some info like annual income and what other financial obligations i have. She gave me her direct number and said she will be personally handling this complaint. She also commended me for my tactics hahaha. She told me that the CEO had reviewed my email and forwarded it to her personally. I was very surprised that i even got a response. Well see what happens from here. She said i should here from her within the next couple days.

 

I will keep you guys updated!

 

 

UPDATE!!

logged on to cap1 today to find my 1000cl bumped up to 2000!

i am so surpised right now i dont know what to do! Thank you myFico people because i would of never know to do any of this.

EQ FICO - 725 (9/11/13) TU FICO - 724 (6/27/13) EX FICO (6/30/13) 755 AMEX
Im my wallet - Cap1 Platinum MC(2000) Chase Freedom(1500) AMEX BCE (7000) Discover IT (8000) CSP (15000) Cal Coast CU (8000)
Valued Contributor
nicholasyud
Posts: 1,734
Registered: ‎08-13-2012
0

Re: Capital One Executive Office

pm me the email bro plzz


Starting Score: 560
Current Score: 748 Wishlist: CSP, Simply Cash, SPG, BOLD, INK, United MP,
Goal Score: 800


Walmart: 10k |Usaa: 8k|BCE: 9k| Amex: NSPL|Dis: 3.4k|Cap: 3.5k|CAP: 2k|CSP: 5k| Pen:4.5k

Regular Contributor
tylaw13
Posts: 173
Registered: ‎06-28-2012
0

Re: Capital One Executive Office

I'd like to see the outcome of this before i start giving out the email adress. im also not quite sure which one it is because i just took his name and tried a bunch of different ways i thought his email would be @capitalone.com

EQ FICO - 725 (9/11/13) TU FICO - 724 (6/27/13) EX FICO (6/30/13) 755 AMEX
Im my wallet - Cap1 Platinum MC(2000) Chase Freedom(1500) AMEX BCE (7000) Discover IT (8000) CSP (15000) Cal Coast CU (8000)
New Contributor
Aspireto850
Posts: 109
Registered: ‎08-12-2012
0

Re: Capital One Executive Office

Can you share her name and direct number with me in a PM? I sent a GW to the CEO weeks ago but haven t heard back.

thanks a bunch.


Current: 12/6/12 708 Exp Fico
Goal Score: 740then Garden
Mega Contributor
LS2982
Posts: 15,434
Registered: ‎04-09-2011
0

Re: Capital One Executive Office




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Senior Contributor
jsucool76
Posts: 3,245
Registered: ‎12-11-2011
0

Re: Capital One Executive Office

I called up the executive office not too long ago because a csr changed my account number after i told them my replacement card never arrived in the mail and had probably been lost, but the csr never told me that my number had been changed. Went to make a fairly large purchase and got denied, needless to say it was embarassing xD
The woman i spoke with had my card overnighted amd gave me a $50 credit adjustment. I was surprised by the adjustment to say the least, i just wanted my card overnighted. :-)
New Contributor
melbaro
Posts: 89
Registered: ‎08-03-2012
0

Re: Capital One Executive Office

@LS2982 - so perfect! :smileyvery-happy:

 

@jsucool76 - that should be expected for the inconvenience. Unfortunately, CLI, GW renders them USELESS. Those are the only topics that go hand-in-hand with Capital One.

Frequent Contributor
CreditChampion
Posts: 267
Registered: ‎03-15-2012
0

Re: Capital One Executive Office

WOW please keep us posted

Fico Scores: 763 EQ(12/11/12) 768 TU(12/11/12) ? EX(TBD)
Citi Double Cash 10K PenFed Plat Rewards 8.5K Citi Forward $7.1K AMEX BCE 6K AMEX Zync NPSL(AU) Discover it 5K Wells Fargo Cash Back $2.3K BankAmericard Better Balance $700 Chase Freedom $500 Capital One Quicksilver $6K Capital One Platinum (AU) $500 Capital One Secured Card (AU) $251(Closed)
Frequent Contributor
CreditChampion
Posts: 267
Registered: ‎03-15-2012
0

Re: Capital One Executive Office

Any updates?

Fico Scores: 763 EQ(12/11/12) 768 TU(12/11/12) ? EX(TBD)
Citi Double Cash 10K PenFed Plat Rewards 8.5K Citi Forward $7.1K AMEX BCE 6K AMEX Zync NPSL(AU) Discover it 5K Wells Fargo Cash Back $2.3K BankAmericard Better Balance $700 Chase Freedom $500 Capital One Quicksilver $6K Capital One Platinum (AU) $500 Capital One Secured Card (AU) $251(Closed)
Regular Contributor
tylaw13
Posts: 173
Registered: ‎06-28-2012
0

Re: Capital One Executive Office

Still waiting. If i dont hear anything today i will call on Monday.

EQ FICO - 725 (9/11/13) TU FICO - 724 (6/27/13) EX FICO (6/30/13) 755 AMEX
Im my wallet - Cap1 Platinum MC(2000) Chase Freedom(1500) AMEX BCE (7000) Discover IT (8000) CSP (15000) Cal Coast CU (8000)

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