08-22-2012 12:27 PM - edited 08-31-2012 12:56 PM
Yesterday i emailed Capital One's CEO regarding some complaints i have with them. I wasnt sure if it was his real email address or not, but i just got off the phone with a very nice lady from the CEO's office who talked to me about the complaints i have and agreed that Capital One is a very conservative lender and alot of the time too conservative. She asked me for some info like annual income and what other financial obligations i have. She gave me her direct number and said she will be personally handling this complaint. She also commended me for my tactics hahaha. She told me that the CEO had reviewed my email and forwarded it to her personally. I was very surprised that i even got a response. Well see what happens from here. She said i should here from her within the next couple days.
I will keep you guys updated!
logged on to cap1 today to find my 1000cl bumped up to 2000!
i am so surpised right now i dont know what to do! Thank you myFico people because i would of never know to do any of this.
08-22-2012 12:36 PM
pm me the email bro plzz
08-22-2012 12:38 PM
I'd like to see the outcome of this before i start giving out the email adress. im also not quite sure which one it is because i just took his name and tried a bunch of different ways i thought his email would be @capitalone.com
08-22-2012 03:07 PM
Can you share her name and direct number with me in a PM? I sent a GW to the CEO weeks ago but haven t heard back.
thanks a bunch.
08-22-2012 03:45 PM
08-22-2012 04:00 PM
@LS2982 - so perfect!
@jsucool76 - that should be expected for the inconvenience. Unfortunately, CLI, GW renders them USELESS. Those are the only topics that go hand-in-hand with Capital One.
08-22-2012 05:58 PM
WOW please keep us posted
08-24-2012 02:42 PM
08-24-2012 02:47 PM
Still waiting. If i dont hear anything today i will call on Monday.
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