08-22-2012 12:27 PM - edited 08-31-2012 12:56 PM
Yesterday i emailed Capital One's CEO regarding some complaints i have with them. I wasnt sure if it was his real email address or not, but i just got off the phone with a very nice lady from the CEO's office who talked to me about the complaints i have and agreed that Capital One is a very conservative lender and alot of the time too conservative. She asked me for some info like annual income and what other financial obligations i have. She gave me her direct number and said she will be personally handling this complaint. She also commended me for my tactics hahaha. She told me that the CEO had reviewed my email and forwarded it to her personally. I was very surprised that i even got a response. Well see what happens from here. She said i should here from her within the next couple days.
I will keep you guys updated!
logged on to cap1 today to find my 1000cl bumped up to 2000!
i am so surpised right now i dont know what to do! Thank you myFico people because i would of never know to do any of this.
08-22-2012 12:36 PM
pm me the email bro plzz
08-22-2012 12:38 PM
I'd like to see the outcome of this before i start giving out the email adress. im also not quite sure which one it is because i just took his name and tried a bunch of different ways i thought his email would be @capitalone.com
08-22-2012 03:07 PM
Can you share her name and direct number with me in a PM? I sent a GW to the CEO weeks ago but haven t heard back.
thanks a bunch.
08-22-2012 03:45 PM
08-22-2012 04:00 PM
@LS2982 - so perfect!
@jsucool76 - that should be expected for the inconvenience. Unfortunately, CLI, GW renders them USELESS. Those are the only topics that go hand-in-hand with Capital One.
08-22-2012 05:58 PM
WOW please keep us posted
08-24-2012 02:42 PM
08-24-2012 02:47 PM
Still waiting. If i dont hear anything today i will call on Monday.
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.