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Community Leader
Senior Contributor
Posts: 26,876
Registered: ‎02-07-2013
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Re: Capital One Executive Office


kerbear1969 wrote:

Update:  its been 2 days no changes to my capital one account im very unhappy.


Check your account online most changes took place the night before they call back...check to see if anything is different good luck



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Contributor
Posts: 115
Registered: ‎05-10-2010
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Re: Capital One Executive Office

still nothing online i will call monday totally disgusted.

Valued Member
Posts: 47
Registered: ‎12-12-2011
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Re: Capital One Executive Office

Can someone please PM me the EO info? thanks.

TU: 675 EQ: 669 EX: 670 (All fico) Garden since 07/23/13

Goal: 700+


Valued Contributor
Posts: 1,673
Registered: ‎11-11-2012
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Re: Capital One Executive Office


bmis42988 wrote:

Can someone please PM me the EO info? thanks.


For the third time today!  Google "Capital One CEO email" and there it is.

Established Contributor
Posts: 1,011
Registered: ‎04-08-2012
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Re: Capital One Executive Office

Got a call a few days after my email, they only approve me for 1000 instead of the 1500 I asked for. Better than nothing I guess.
-Rebuilding with CapOne Cash: $1.5k, NFCU cashRewards $8.5K, NavCheck $5K, Wal-Mart: $1.1K, Sam's: $1.2K, Amazon: $1.9K, Apple Barclay: $3K, Haverty's: $1.5K, GE capital: $5K, Sears: $250(AU), PP MC:$1.5K, CareCredit:$3K (closed 1st home 05/08/13)
Starting Score: 492-TU04, 480-EX FICO V2, 467-EQ Beacon 5 (Via Mortgage PreQual March '12)
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Community Leader
Senior Contributor
Posts: 26,876
Registered: ‎02-07-2013
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Re: Capital One Executive Office


jordanmedical wrote:
Got a call a few days after my email, they only approve me for 1000 instead of the 1500 I asked for. Better than nothing I guess.

Congrats jordanmedical glad it worked out for you:smileywink:



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Frequent Contributor
Posts: 386
Registered: ‎10-10-2012
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Re: Capital One Executive Office

will you please also forward me the email address you utilized to contact Capital One Executive Office.  I have 2 Capital One accounts with $500 limits each.  I have been unsuccessful requesting a larger credit line via phone or online chat.  I have had one of my Capital One cards for a long time and that is the only reason that I keep the account open.

 

Notably, I was recently approved for an American Express and a line of credit from Citibank.  

Regular Contributor
Posts: 227
Registered: ‎04-06-2012
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Re: Capital One Executive Office

could i to please have that email as well??? have a rebuilder with 300 limit, just approved for discover it, boa cash rewards, both high limits im either going to cancel this card or hopefull get some results.  no luck calling in.

Chase Freedom-(1000) BOA 123-(2000) Home Depot-(4000)
Discover IT-(1000) Lowes GE-(1500) Orchard Bank-(300)
Regions Student Visa-(500) Best Buy Reward Zone-(500)
In the garden till 4/01/2015
New Contributor
Posts: 64
Registered: ‎11-21-2012
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Re: Capital One Executive Office

I emailed the CEO a week ago today and still nothing. How long does it usually take them to get back to you? Do they sometimes never get back?

Frequent Contributor
Posts: 386
Registered: ‎10-10-2012
0

Re: Capital One Executive Office

I too emailed them on Monday with no response. 


After speaking with customer service yesterday, I have decided to give up on Capital One.  After being transferred to a US based esculation representative, it was suggested that Capital One is not like other lenders and generally only offeres lower credit lines with higher interest rates.  She also suggested that the company only sets aside a certain amount for credit line increases at any given time to remain solvent.  Thereby, I assume only their preferred or top-tier customers actually receive credit line increases while they benefit from us with lower limits by charing higher interest rates and annual fees.

 

Overall, Capital One has been a great card to help re-build my credit.  Now that I have received an AMEX as well as cards from Citibank with higher limits, I have decided to give up on Capital One. 

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