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Community Leader
Senior Contributor
myjourney
Posts: 25,133
Registered: ‎02-07-2013

Re: Capital One Executive Office


kerbear1969 wrote:

Update:  its been 2 days no changes to my capital one account im very unhappy.


Check your account online most changes took place the night before they call back...check to see if anything is different good luck

"Intelligence plus character--that is the goal of true education"
I will be gardening until a better offer/bonus comes along
Last escape 06/06/13 Bronze 7/6/2013 Silver 9/6/2013 Gold 12/6/2013 Palladium 3/6/14 made it...6/6/14 Plat is all mine
Contributor
hersheykisses
Posts: 114
Registered: ‎05-10-2010

Re: Capital One Executive Office

still nothing online i will call monday totally disgusted.

Valued Member
bmis42988
Posts: 47
Registered: ‎12-12-2011

Re: Capital One Executive Office

Can someone please PM me the EO info? thanks.

TU: 675 EQ: 669 EX: 670 (All fico) Garden since 07/23/13

Goal: 700+


Valued Contributor
bs6054
Posts: 1,673
Registered: ‎11-11-2012

Re: Capital One Executive Office


bmis42988 wrote:

Can someone please PM me the EO info? thanks.


For the third time today!  Google "Capital One CEO email" and there it is.

Established Contributor
jordanmedical
Posts: 1,011
Registered: ‎04-08-2012

Re: Capital One Executive Office

Got a call a few days after my email, they only approve me for 1000 instead of the 1500 I asked for. Better than nothing I guess.
-Rebuilding with CapOne Cash: $1.5k, NFCU cashRewards $8.5K, NavCheck $5K, Wal-Mart: $1.1K, Sam's: $1.2K, Amazon: $1.9K, Apple Barclay: $3K, Haverty's: $1.5K, GE capital: $5K, Sears: $250(AU), PP MC:$1.5K, CareCredit:$3K (closed 1st home 05/08/13)
Starting Score: 492-TU04, 480-EX FICO V2, 467-EQ Beacon 5 (Via Mortgage PreQual March '12)
Current Score: EX,EQ,TU (lender pull): 652, 659, 689, Walmart TU FICO: 691 (05/13)
Goal Score: 700

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Community Leader
Senior Contributor
myjourney
Posts: 25,133
Registered: ‎02-07-2013

Re: Capital One Executive Office


jordanmedical wrote:
Got a call a few days after my email, they only approve me for 1000 instead of the 1500 I asked for. Better than nothing I guess.

Congrats jordanmedical glad it worked out for you:smileywink:

"Intelligence plus character--that is the goal of true education"
I will be gardening until a better offer/bonus comes along
Last escape 06/06/13 Bronze 7/6/2013 Silver 9/6/2013 Gold 12/6/2013 Palladium 3/6/14 made it...6/6/14 Plat is all mine
Regular Contributor
JAY305
Posts: 198
Registered: ‎10-10-2012

Re: Capital One Executive Office

will you please also forward me the email address you utilized to contact Capital One Executive Office.  I have 2 Capital One accounts with $500 limits each.  I have been unsuccessful requesting a larger credit line via phone or online chat.  I have had one of my Capital One cards for a long time and that is the only reason that I keep the account open.

 

Notably, I was recently approved for an American Express and a line of credit from Citibank.  

AMEX PRG (EMV) | BankAmericard Cash Rewards Visa Signature (EMV) | Citi TY Premier Visa Signature (EMV) | Discover It
Regular Contributor
jwpezd
Posts: 219
Registered: ‎04-06-2012

Re: Capital One Executive Office

could i to please have that email as well??? have a rebuilder with 300 limit, just approved for discover it, boa cash rewards, both high limits im either going to cancel this card or hopefull get some results.  no luck calling in.

Chase Freedom-(1000) BOA 123-(2000) Home Depot-(4000)
Discover IT-(1000) Lowes GE-(1500) Orchard Bank-(300)
Regions Student Visa-(500) Best Buy Reward Zone-(500)
In the garden till 4/01/2015
New Contributor
QuantumCredit
Posts: 64
Registered: ‎11-21-2012

Re: Capital One Executive Office

I emailed the CEO a week ago today and still nothing. How long does it usually take them to get back to you? Do they sometimes never get back?

Regular Contributor
JAY305
Posts: 198
Registered: ‎10-10-2012

Re: Capital One Executive Office

I too emailed them on Monday with no response. 


After speaking with customer service yesterday, I have decided to give up on Capital One.  After being transferred to a US based esculation representative, it was suggested that Capital One is not like other lenders and generally only offeres lower credit lines with higher interest rates.  She also suggested that the company only sets aside a certain amount for credit line increases at any given time to remain solvent.  Thereby, I assume only their preferred or top-tier customers actually receive credit line increases while they benefit from us with lower limits by charing higher interest rates and annual fees.

 

Overall, Capital One has been a great card to help re-build my credit.  Now that I have received an AMEX as well as cards from Citibank with higher limits, I have decided to give up on Capital One. 

AMEX PRG (EMV) | BankAmericard Cash Rewards Visa Signature (EMV) | Citi TY Premier Visa Signature (EMV) | Discover It

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