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Valued Contributor
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Registered: ‎06-05-2008
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Re: Capital One Executive Office


p- wrote:

p- wrote:

I emailed yesterday afternoon and got the exec call this morning.  Nice, helpful, upgraded my card and is processing the request for 10k to 15k limit.  Sweet.


When I talked to the exec rep, she upgraded me to the 1.5% cash rewards card with no A/F, and is processing (with a soft pull!) my request for the credit limit increase.  I already have a platinum rewards card and had asked in my email for a Cash Rewards Visa Signature.

 

I was so happy, it wasn't untilI hung up that I realized I never heard her say "Visa Signature".  Now I'm wondering if I actually got upgraded to the siggy card.  I looked online and it appears that the extra half percent rewards bonus only comes with the siggy cash card - plus the non-sig ones are for limits under 5k.  

 

My online account still says Platinum, but the answer regarding my CL increase is still pending.  What do y'all think?  Will I get my first Visa Signature card out of all of this?  I'll ask when she calls back with an answer on the CL.


Holy CARP!  After watching my Capital One online all weekend, and even early this morning, sometime in the last hour my account was updated to reflect a CL change from 3500 to 10k.  SWEET!  The card is still labeled as "Platinum Mastercard" on the site, but the rep did mention sending me a new card when I talked to her last week.  I guess I'll find out then if it's a Siggy.  10k I can handle though...  To think just a few years ago I was excited to have a 300 dollar Orchard Card.  

 

3-26-15: FICO EXP: 814 - EQU:813 - TRAN: 809 - AVG: 812 +262 points from JUN 2008 - MY CREDIT JOURNAL

Established Contributor
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Registered: ‎03-16-2012
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Re: Capital One Executive Office


p- wrote:

p- wrote:

p- wrote:

I emailed yesterday afternoon and got the exec call this morning.  Nice, helpful, upgraded my card and is processing the request for 10k to 15k limit.  Sweet.


When I talked to the exec rep, she upgraded me to the 1.5% cash rewards card with no A/F, and is processing (with a soft pull!) my request for the credit limit increase.  I already have a platinum rewards card and had asked in my email for a Cash Rewards Visa Signature.

 

I was so happy, it wasn't untilI hung up that I realized I never heard her say "Visa Signature".  Now I'm wondering if I actually got upgraded to the siggy card.  I looked online and it appears that the extra half percent rewards bonus only comes with the siggy cash card - plus the non-sig ones are for limits under 5k.  

 

My online account still says Platinum, but the answer regarding my CL increase is still pending.  What do y'all think?  Will I get my first Visa Signature card out of all of this?  I'll ask when she calls back with an answer on the CL.


Holy CARP!  After watching my Capital One online all weekend, and even early this morning, sometime in the last hour my account was updated to reflect a CL change from 3500 to 10k.  SWEET!  The card is still labeled as "Platinum Mastercard" on the site, but the rep did mention sending me a new card when I talked to her last week.  I guess I'll find out then if it's a Siggy.  10k I can handle though...  To think just a few years ago I was excited to have a 300 dollar Orchard Card.  

 


wow, nice!!! when will i ever get a major cc over $2k....


Starting Score: TU: 598 03/23/2012 EQ:607 05/24/2012 EX:607 04/26/2012 (lender pull) EX FAKO:522 03/2012
Current Score: TU(Myfico)04/2013:689 EQ(Myfico)04/2013:701 EX(AMEX pull)04/01/2013:675 (CreditSecure FAKOS) 5/14/2013 EX:726 EQ:701 TU:730 TU(Walmart):699
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Established Contributor
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Re: Capital One Executive Office

Congrats p. I like your sig. How can I get mine like that?

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Re: Capital One Executive Office

These posts blow my mind. Every time I speak w the Exec Office, I get the run around :-/
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Re: Capital One Executive Office

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?

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Registered: ‎03-13-2011
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Re: Capital One Executive Office


Awesomely wrote:

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?


My $500 platinum card was open since 2004 with that same limit and they just raised it to $3000 when I called the EO. My ficos are probably no higher than 670-680  depending on what report you look at , so I would think you are a prime candidate for an increase, possibly an upgrade to a better card. Have you checked their preapproval page to see if you qualify for something better?

 

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Re: Capital One Executive Office


chan85 wrote:

Awesomely wrote:

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?


My $500 platinum card was open since 2004 with that same limit and they just raised it to $3000 when I called the EO. My ficos are probably no higher than 670-680  depending on what report you look at , so I would think you are a prime candidate for an increase, possibly an upgrade to a better card. Have you checked their preapproval page to see if you qualify for something better?

 


My FICOs were around 730ish and I didn't have any preapprovals, but that's probably because I was on the Opt Out program.  I have since lifted that.  I got the same "need to apply for a higher teir card" from an overseas call center, however,  I'm in process of upgrading to the Plat Premier through the ExO right now. 


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Valued Contributor
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Registered: ‎06-05-2008
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Re: Capital One Executive Office

[ Edited ]

Credit314 wrote:

Congrats p. I like your sig. How can I get mine like that?


I copied the idea from someone else here; If I remembered who I'd give them the credit.  Basically it's some google images pasted together into a paint document, uploaded to my profile images and set as a linked image in my signature.  If there's an easier way to do it, I don't know it.

 

 

***EDIT:  I remembered who I got the idea from.  It was twelfthjoe2.

3-26-15: FICO EXP: 814 - EQU:813 - TRAN: 809 - AVG: 812 +262 points from JUN 2008 - MY CREDIT JOURNAL

Valued Contributor
Posts: 2,658
Registered: ‎06-05-2008
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Re: Capital One Executive Office


Awesomely wrote:

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?


I don't see why not.  Try the regular reps first, though.  They might be able to help you without the execs.  Then, if that doesn't work, go the exec route.

3-26-15: FICO EXP: 814 - EQU:813 - TRAN: 809 - AVG: 812 +262 points from JUN 2008 - MY CREDIT JOURNAL

Valued Contributor
Posts: 2,658
Registered: ‎06-05-2008
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Re: Capital One Executive Office


youngandcreditwrthy wrote:
These posts blow my mind. Every time I speak w the Exec Office, I get the run around :-/

Hmmm...  I've had my card over a year, and have scores in the low 700's and it worked for me...  But I have no collections, and high limits on a couple other cards.  What is your situation?  Did you email, or just call?

3-26-15: FICO EXP: 814 - EQU:813 - TRAN: 809 - AVG: 812 +262 points from JUN 2008 - MY CREDIT JOURNAL

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