Reply
Valued Contributor
p-
Posts: 2,634
Registered: ‎06-05-2008
0

Re: Capital One Executive Office


p- wrote:

p- wrote:

I emailed yesterday afternoon and got the exec call this morning.  Nice, helpful, upgraded my card and is processing the request for 10k to 15k limit.  Sweet.


When I talked to the exec rep, she upgraded me to the 1.5% cash rewards card with no A/F, and is processing (with a soft pull!) my request for the credit limit increase.  I already have a platinum rewards card and had asked in my email for a Cash Rewards Visa Signature.

 

I was so happy, it wasn't untilI hung up that I realized I never heard her say "Visa Signature".  Now I'm wondering if I actually got upgraded to the siggy card.  I looked online and it appears that the extra half percent rewards bonus only comes with the siggy cash card - plus the non-sig ones are for limits under 5k.  

 

My online account still says Platinum, but the answer regarding my CL increase is still pending.  What do y'all think?  Will I get my first Visa Signature card out of all of this?  I'll ask when she calls back with an answer on the CL.


Holy CARP!  After watching my Capital One online all weekend, and even early this morning, sometime in the last hour my account was updated to reflect a CL change from 3500 to 10k.  SWEET!  The card is still labeled as "Platinum Mastercard" on the site, but the rep did mention sending me a new card when I talked to her last week.  I guess I'll find out then if it's a Siggy.  10k I can handle though...  To think just a few years ago I was excited to have a 300 dollar Orchard Card.  

 

  8-12-14: FICO EXP: 797 - EQU: 734 - TRAN: 739 - AVG: 757 - +207 points from JUN 2008 - MY CREDIT JOURNAL

Established Contributor
kobe2012
Posts: 697
Registered: ‎03-16-2012
0

Re: Capital One Executive Office


p- wrote:

p- wrote:

p- wrote:

I emailed yesterday afternoon and got the exec call this morning.  Nice, helpful, upgraded my card and is processing the request for 10k to 15k limit.  Sweet.


When I talked to the exec rep, she upgraded me to the 1.5% cash rewards card with no A/F, and is processing (with a soft pull!) my request for the credit limit increase.  I already have a platinum rewards card and had asked in my email for a Cash Rewards Visa Signature.

 

I was so happy, it wasn't untilI hung up that I realized I never heard her say "Visa Signature".  Now I'm wondering if I actually got upgraded to the siggy card.  I looked online and it appears that the extra half percent rewards bonus only comes with the siggy cash card - plus the non-sig ones are for limits under 5k.  

 

My online account still says Platinum, but the answer regarding my CL increase is still pending.  What do y'all think?  Will I get my first Visa Signature card out of all of this?  I'll ask when she calls back with an answer on the CL.


Holy CARP!  After watching my Capital One online all weekend, and even early this morning, sometime in the last hour my account was updated to reflect a CL change from 3500 to 10k.  SWEET!  The card is still labeled as "Platinum Mastercard" on the site, but the rep did mention sending me a new card when I talked to her last week.  I guess I'll find out then if it's a Siggy.  10k I can handle though...  To think just a few years ago I was excited to have a 300 dollar Orchard Card.  

 


wow, nice!!! when will i ever get a major cc over $2k....


Starting Score: TU: 598 03/23/2012 EQ:607 05/24/2012 EX:607 04/26/2012 (lender pull) EX FAKO:522 03/2012
Current Score: TU(Myfico)04/2013:689 EQ(Myfico)04/2013:701 EX(AMEX pull)04/01/2013:675 (CreditSecure FAKOS) 5/14/2013 EX:726 EQ:701 TU:730 TU(Walmart):699
Barclay Rewards:5k/Cap1:$3.5k/Cap1:$2.5k/Citi TYP:2k/Freedom:$5k/Slate:3k/Marriott visa sig 5k/BCE:$1k/Zync: $500 PSL/Discover IT:$1.9k/Walmart:$8k/Chevron:$5k/Gap:$5k/Kay:$3.4kk



Established Contributor
Cadillac-XTS
Posts: 1,837
Registered: ‎08-20-2012
0

Re: Capital One Executive Office

Congrats p. I like your sig. How can I get mine like that?

Senior Contributor
youngandcreditwrthy
Posts: 6,242
Registered: ‎08-16-2012
0

Re: Capital One Executive Office

These posts blow my mind. Every time I speak w the Exec Office, I get the run around :-/
Marriott PR$25k | BCE $24.5K |BankAmericard Visa $25k| Wmt Discover $12.5k | BR Visa $12.5k | Amex Delta Gold $10k | Discover IT $10k | Paypal Extras MC $15k | Amazon Store $10k|Arrival $12.7k | Smile Gen $7.25k | Dillard's $10k | West Elm $4k| Express $3.05K | Mypoints.com Visa $4.5k | Freedom Visa $1k| Amex Surpass $1k
Regular Contributor
Awesomely
Posts: 146
Registered: ‎01-26-2011
0

Re: Capital One Executive Office

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?

Established Contributor
chan85
Posts: 554
Registered: ‎03-13-2011
0

Re: Capital One Executive Office


Awesomely wrote:

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?


My $500 platinum card was open since 2004 with that same limit and they just raised it to $3000 when I called the EO. My ficos are probably no higher than 670-680  depending on what report you look at , so I would think you are a prime candidate for an increase, possibly an upgrade to a better card. Have you checked their preapproval page to see if you qualify for something better?

 

WM TransUnion- 650 (6/2014) Credit Sesame Experian- 691 (6/2014) Credit Karma TransUnion- 665 (6/2014)
Amex Zync/UNICORN- NPSL/Capital One Venture One Pro -$7,000/NFCU Cash Rewards- $7,500/NFCU NavChek- $5,000/SouthWest Airlines- $5,000/Capital One Quicksilver Platinum- $3,000/Wal-Mart Discover- $6,000/Bill Me Later- $2,200/JCP- $4,700/Discover IT- $500/Care Credit -$2,300/Old Navy Visa- $2,000/New York & Company - $1,000/Capital One -$800
GOALS: No new inqs until 10/30/14. Pay off debt consolidation loan in less than 1 year. Snowball debt payments.
Last HP: 3/5/14
Frequent Contributor
somnipotent
Posts: 367
Registered: ‎06-02-2008
0

Re: Capital One Executive Office


chan85 wrote:

Awesomely wrote:

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?


My $500 platinum card was open since 2004 with that same limit and they just raised it to $3000 when I called the EO. My ficos are probably no higher than 670-680  depending on what report you look at , so I would think you are a prime candidate for an increase, possibly an upgrade to a better card. Have you checked their preapproval page to see if you qualify for something better?

 


My FICOs were around 730ish and I didn't have any preapprovals, but that's probably because I was on the Opt Out program.  I have since lifted that.  I got the same "need to apply for a higher teir card" from an overseas call center, however,  I'm in process of upgrading to the Plat Premier through the ExO right now. 


AmEx PRG (NPSL) | AmEx Costco ($8.2K) | AmEx Delta Gold ($19.3K) | AmEx BCE ($5K) | Chase United Explorer ($10K) | Chase Sapphire Preferred ($7.5K) | Chase Freedom ($8.2K) | Discover it ($3K) | Capital One Quicksilver ($2.5K) | PayPal Extras ($2.5K) | Lowes ($3.3K) | Walmart ($4.3K) | Amazon ($2.5K) | Restoration Hardware ($8.8K) | Crate & Barrel ($8.3K)
--
Homeowner since 05/29/13
Valued Contributor
p-
Posts: 2,634
Registered: ‎06-05-2008
0

Re: Capital One Executive Office

[ Edited ]

Credit314 wrote:

Congrats p. I like your sig. How can I get mine like that?


I copied the idea from someone else here; If I remembered who I'd give them the credit.  Basically it's some google images pasted together into a paint document, uploaded to my profile images and set as a linked image in my signature.  If there's an easier way to do it, I don't know it.

 

 

***EDIT:  I remembered who I got the idea from.  It was twelfthjoe2.

  8-12-14: FICO EXP: 797 - EQU: 734 - TRAN: 739 - AVG: 757 - +207 points from JUN 2008 - MY CREDIT JOURNAL

Valued Contributor
p-
Posts: 2,634
Registered: ‎06-05-2008
0

Re: Capital One Executive Office


Awesomely wrote:

I have a Platinum card from 4 years ago with a $500 credit limit with no rewards since it was just a starter card. Is it really possible to call in or e-mail them to see if they can do something about it? If FICO's are over 800 it shouldn't be a problem right?


I don't see why not.  Try the regular reps first, though.  They might be able to help you without the execs.  Then, if that doesn't work, go the exec route.

  8-12-14: FICO EXP: 797 - EQU: 734 - TRAN: 739 - AVG: 757 - +207 points from JUN 2008 - MY CREDIT JOURNAL

Valued Contributor
p-
Posts: 2,634
Registered: ‎06-05-2008
0

Re: Capital One Executive Office


youngandcreditwrthy wrote:
These posts blow my mind. Every time I speak w the Exec Office, I get the run around :-/

Hmmm...  I've had my card over a year, and have scores in the low 700's and it worked for me...  But I have no collections, and high limits on a couple other cards.  What is your situation?  Did you email, or just call?

  8-12-14: FICO EXP: 797 - EQU: 734 - TRAN: 739 - AVG: 757 - +207 points from JUN 2008 - MY CREDIT JOURNAL


myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+
}