Reply
Valued Member
Posts: 29
Registered: ‎05-06-2011
0

Re: Capital One Executive Office

I would LOVE that email address also....please!

Myfico EQ 1/12/13 759

Barclays $6,300, NAVY FCU $25,000, CITI dividend $4,500, AMEX HH $16,800, AMEX BCP $6,000, BofA 123 $9,900, CAP ONE VENTURE $7,500, CITI forward $3,000, DISCOVER IT $10,000, GECRB/LOW $10,000, GECRB/SAMSDC $10,000, SPIEGEL $1,150, WFNNB/BUCKLE $1,100
New Contributor
Posts: 61
Registered: ‎09-03-2012
0

Re: Capital One Executive Office

[ Edited ]

Ditto! If anyone has that email address or number, I would love it also and thank you in advance!

New Member
Posts: 3
Registered: ‎02-06-2009
0

Re: Capital One Executive Office

Can someone send me the number or email ? Thanks a bunch
Frequent Contributor
Posts: 269
Registered: ‎03-15-2012
0

Re: Capital One Executive Office

Please send me the details thanks

Fico Scores: 763 EQ(12/11/12) 801 TU(02/06/15) 776 EX(02/14/2015)
AMEX BCE 18K AMEX Blue Sky 13.6K AMEX BCE 13.5K AMEX Zync
NPSL(AU) Citi Double Cash 10K PenFed Plat Rewards 8.5K Citi Forward $7.1K Discover it 6.5K Wells Fargo Cash Back $4.4K BankAmericard Better Balance $700 Chase Freedom $500 Capital One Quicksilver $6K Capital One Platinum (AU) $500 Capital One Secured Card (AU) $251(Closed)
Regular Contributor
Posts: 127
Registered: ‎08-13-2012
0

Re: Capital One Executive Office

I need the contact info as well please, thanks in advance

BOA Cash Rewards Visa Sig. 12K; BOA Travel Rewards Visa Sig 5K, US Bank Cash+ 11.5K, AMEX BCE 6200, AMEX BLUE Sky 7K, Chase Freedom Visa Sig. 5400, Fort Knox FCU Visa Platinum 2500; CAP ONE Cash Rewards WORLD MC 5K

Starting Score: 580
Current Score: 747
Goal Score: 800+


Take the FICO Fitness Challenge
Frequent Contributor
Posts: 465
Registered: ‎01-22-2011
0

Re: Capital One Executive Office

May I have the number as well, As I applyed for a venture card and was told that I would have a response over 3 weeks ago...I have yet to hear anything...Thanks for your help

Mega Contributor
Posts: 15,442
Registered: ‎04-09-2011
0

Re: Capital One Executive Office


SwampSystems wrote:

PM Sent


mirving1957 wrote:

Hey!

 

Can I get that phone number sent to me?

 

Thanks so much


 


Can I have that number as well?

 




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Established Contributor
Posts: 665
Registered: ‎04-20-2012
0

Re: Capital One Executive Office

Have any of you guys tried this?

 

Social Media Team (Facebook Team): Social@capitalone.com

Case Manager: 1-804-968-3587

 

When you email their facebook team all they ask for is your name, zip code and the discription of your issue. No other account info is needed.

Discover IT TU Score: 739 as of 4/20/14 | TU Score as of 1/5/14 - 710 | EQ Score as of 1/5/14 - 748 | Ex Score as of 1/5/14 - 728

Capital One QuickSilver MC $4.5K | Amazon $1.8K (CLOSED) | Walmart $5K | Paypal SC w/Debit card $5K (CLOSED) | BOA 123 Cash Rewards Sig $5K | BOA BBR $1K | Discover IT $8.5K | AMEX Sr Green Charge (NPSL) | PNC CashBuilder $1.5K | Paypal Extras MC $6k | PNC Auto Loan $20,038.75 | AMEX SimplyCash Biz CC $3k | BOA Cash Rewards Biz CC $3.5K | Chase Freedom $4.5K | CapOne Spark BIZ Cash Select Visa Sig $5k |
Frequent Contributor
Posts: 358
Registered: ‎06-25-2012
0

Re: Capital One Executive Office

[ Edited ]

The Executive Office direct phone number is 800-955-1455. It has been posted on this forum before. Do not abuse the privilege of having this phone number. Be prepared to explain yourself as soon as your call picks up, because right after a warning that the call is being recorded, the call is routed directly to a representative.

 

They do not typically start out the call with the same pleasantries that the tier one representatives do (e.g. asking for your name or account number first); they simply want to know why you are calling. They do not get many calls, so they may also ask you where you got their number from.

 

When I called, I explained that I had been denied customer-initiated requests for a CLI in the past, and I asked if it would be possible to submit my account to an underwriter or analyst for manual review. She asked me how I got the number, and she said she would be happy to submit my request. She asked for my account numbers and minimum and maximum CLs I would accept, and she said I would receive a call within the next week.

 

---------------------------------------------------------

 

EDIT: Please be courteous and respectful to these representatives. They are not script readers, and they do have the power to authorize many changes to your account that even a senior accounts specialist cannot. Do explain to them your frustration of your cards not growing with you, and also let them know that you would rather enhance the products you already have than take a hit and apply for new cards with them or elsewhere. Through them, your feedback is likely to go much farther.

Established Contributor
Posts: 665
Registered: ‎04-20-2012
0

Re: Capital One Executive Office


SwampSystems wrote:

The Executive Office direct phone number is 800-955-1455. It has been posted on this forum before. Do not abuse the privilege of having this phone number. Be prepared to explain yourself as soon as your call picks up, because right after a warning that the call is being recorded, the call is routed directly to a representative.

 

They do not typically start out the call with the same pleasantries that the tier one representatives do (e.g. asking for your name or account number first); they simply want to know why you are calling. They do not get many calls, so they may also ask you where you got their number from.

 

When I called, I explained that I had been denied customer-initiated requests for a CLI in the past, and I asked if it would be possible to submit my account to an underwriter or analyst for manual review. She asked me how I got the number, and she said she would be happy to submit my request. She asked for my account numbers and minimum and maximum CLs I would accept, and she said I would receive a call within the next week.


What did you tell them when they asked how you got the number? I mean could someone get away with saying a previous rep gave the number? I may try this in 6 months. Months ago i got them to add cash rewards to my account and i emailed social media and recieved a call back from the number i provided in my post above and they were able to get me cash rewards, so since they have a 6 month policy for offers i guess i should wait 6 months and contact the executive office for a increase.

 

Discover IT TU Score: 739 as of 4/20/14 | TU Score as of 1/5/14 - 710 | EQ Score as of 1/5/14 - 748 | Ex Score as of 1/5/14 - 728

Capital One QuickSilver MC $4.5K | Amazon $1.8K (CLOSED) | Walmart $5K | Paypal SC w/Debit card $5K (CLOSED) | BOA 123 Cash Rewards Sig $5K | BOA BBR $1K | Discover IT $8.5K | AMEX Sr Green Charge (NPSL) | PNC CashBuilder $1.5K | Paypal Extras MC $6k | PNC Auto Loan $20,038.75 | AMEX SimplyCash Biz CC $3k | BOA Cash Rewards Biz CC $3.5K | Chase Freedom $4.5K | CapOne Spark BIZ Cash Select Visa Sig $5k |

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions based on Experian or Equifax data (additional FICO® Score versions based on TransUnion data are not currently available on myFICO.com). Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.