12-21-2012 07:52 AM
I just put in for a credit limit increase on an HSBC card, now a Capital One card since the acquisition, and I got this message back:
We are writing to you in response to your inquiry regarding your Account
ending in xxxx issued by Capital One Bank (USA), N.A. or Capital One, N.A.
We apologize for any inconvenience regarding your credit limit increase
request. At this time, Capital One has made a business decision to not grant
credit limit increases. You are welcome to check back with us periodically for
the availability of credit limit increase requests in the near future.
You are important to us and we appreciate your business.
Are they really not doing any CL increases? That seems really bizarre to me.
12-21-2012 07:55 AM
Standard reply. They've been using that one for awhile.
12-21-2012 08:02 AM
Is it worth a call, or are they really not issuing any increases then?
12-21-2012 09:50 AM
No, it is not worth a call. Hubby has excellent credit and asked for an increase on a $500 card that he has. Cap1 turned him down so he cancelled the card. In case you are wondering, he only wanted a $500 card in the beginning because he uses it for business expenses and did not want to put those expenses on his personal cards. Hubby was looking for another $500 increase. He had the card for over ten years. Capital One would not grant an increase or waive the annual fee.
12-21-2012 10:05 AM
12-21-2012 10:30 AM
What a bummer. Mine's an Orchard card too; not sure what they're replacing them with. I opened mine a year and a half ago as an intro credit rebuilder card. I'm in a gardening period for now, but once I get out I'll have access to better cards. I'm already a tier up from where I started when I apped this one. If they really aren't ever going to increase my CL I may just close the thing once I start getting better cards.
12-21-2012 10:39 AM
12-21-2012 11:11 AM - edited 12-21-2012 11:14 AM
im pretty new to this forum but while reading your comments ill tell you abt my experience with CAP1. i had recently called becasue i have 2 accounts with them, one which is over 7 yrs old.
Visa Plat. 500 CL Since acnt opne date in 05
Mastercard Plat. rewards started off with 500 CL increased ater 6mo to 750 Acnt opend in 2011
i had called their main line and dealt with the CSR which told me she will review my accnt and let me know if qualify. After a little while (which i suspected) came back and told me i did not qualify for a CLI at the time and i will be receiving a letter. Went ahead and called corporate and the same thing happened with the CSR which told me at the moment i do not qualify for a CLI. Well, then i decided to write directly to their corporate email expressing my frustration this morning. to my surprise they called me a few hrs later apologizing and asked me a few questions. they asked what would be a reasonable CLi on both of my accnts. i gave them my honest answer and they verified income and employment status.
the CSR told me she will go ahead and review the accnt and get back with me in a few days. so right now I'm currently waiting with my fingers crossed. thought i share my experience with you guys since i've spent the past couple of days stalking the heck out of this forum. Je Je!
Currently waiting on a response so wish me luck.
12-21-2012 11:22 AM
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