Just got off the phone with Capital One. I told them I was concerned about the letter that I received indicating that the rate was going up to over double what it is now (7.9 fixed to 17.9 variable) After some back and forth about what the card is used for - some very occasional purchases, primarily to reduce overall interest on accounts from DW - the CSR told me she would extend the current rate of 7.9% fixed for 9 months. This will apply to future purchases and BTs through March 16, 2010.
I know that others have reported less than stellar results from Cap1 - but I have a clean 9 year old account.
800-889-9939 gets you right to the people who can/will help with across the board RJs.
