Hello all first time poster but longtime lurker 😀 Last week I did the Capital One prequalify site got 2 cards. Yesterday the cards came both activated but one was restricted. 2 years ago I did have a card with them that I paid with a settlement. When I tried to registered the card it told me this account was restricted told me log in to my old account then gave me a reference # & 800# the office was closed told me to call back Monday.
Has anyone had this happen before? Mods I apologize if this is in the wrong forum. Thanks everyone for all the help on this forum😀
Yeah I had this happen once. They just wanted to make sure I was the one applying for the card. Just call Monday , most likely you will have to answer a few questions and that will be it.
no biggie, just verification. Call the number, they want to make sure its you. Happened me when I apped backed to back . They will verify you, and take the restriction off
