Capital One not reporting?

[Anonymous]

After reading this I thought I better check mine & hubby's since we each have 2 cards with them and paid 3 of them off in Aug. I checked our reports using wallethub and it shows as of Oct 18th so mine seem to be reporting so maybe the issue is fixed? Hope so!

[Anonymous]

Same issue - not reporting since August. Called Cap 1 multiple times and their story keeps changing. I have even caught them in lies/called them out on it too. Filed a dispute with them but they are saying it could be 2 to 3 months before they get this straightened out. The whole thing is very frustrating. I have since paid my balances down but have no proof of it because they won't report... and its obviously impacting my credit score. This is nuts! 

Question:  Do all the people experiencing this either live (or have property) in Florida?

. 

[Anonymous]

In cases like these, can the CRA's update this manually with Proof of payments sent in to them?

[simplynoir]

---

@Anonymous wrote:

Question:  Do all the people experiencing this either live (or have property) in Florida?

---

For me it's because I was in Hurricane Harvey I'm assuming. I'm not too terribly bothered by it only because the only card I had a reporting balance on is I think 5% but yeah I'd imagine that'd be a different story if I was in some of your shoes.

[Anonymous]

The reason I asked that question is because I was told by a Cap 1 CSR that it is because I have a home in Florida which was in the zone of Hurricane Irma. I was then told by a Supervisor that what I was told is not true. But then another Supervisor said that it is true. 

I don't know what to think at this point. I am just going to move on from it because there seems to be little we can do other than file a dispute (which I did) or take our business elsewhere.  

[Anonymous]

 I live in Vegas. I am affected by CO not reporting, too. My QS1 account is new. Statement cut on 10/18. Still hasn't appeared on my credit report. However, my wife has a QS (no fee) account, her statement cut on 10/26, and her credit report was already updated on 10/30. 

I'd be willing to bet CO would have reported my new account if there was something negative to report. lol.

Hopefully whatever the issue...it gets fixed quickly. 

[Anonymous]

Skip the next payment and see if it solves the problem.

[Anonymous]

Capital One finally report mine to zero balance!

[Anonymous]

i just paid of my cap1 mid October, $16k payment!! they better report $0 after statement closes on November 3rd

[Anonymous]

wow 16k at once?  holy moly

---

@Anonymous wrote:

i just paid of my cap1 mid October, $16k payment!! they better report $0 after statement closes on November 3rd

---