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Posts: 1
Registered: ‎07-14-2011

Capital One secure card - got approved, paid deposit, then denied.

Applied online for Capital One Secured card, since I'm new to the US, got a message saying I was approved and had to deposit $49.


I did that and the next day I got a letter saying it was denied because my credit reports are missing or unavailable.


How can I get my deposit back? There is no phone number on the letter. Pretty convenient for them to have it say approved online, ask me for the deposit, and then deny the application after the fact.

Posts: 11
Registered: ‎07-06-2011

Re: Capital One secure card - got approved, paid deposit, then denied.t call

Just call capital one directly.


Once I had my deposit refunded to me but it took a couple of weeks to get it in the mail.

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