07-22-2012 06:09 PM
I have enrolled into online banking and paperless statements through capital one to pay cc bill. I just made a couple purchases and want to pay some of the balance off but when I try to input my banking information it won't let me pay it says I have zero credit/balance on the account but you can see some pending trans on there.
07-22-2012 06:14 PM
**pending
You have to wait until it completes. The system won't allow you to make a payment when, technically, you have a zero balance.
07-22-2012 06:14 PM
The only way to pay is to send a payment using your bank's bill pay. Which, is easier in my opinion anyways, so you might as well set it up.
07-22-2012 06:16 PM
NewSurrender wrote:The only way to pay is to send a payment using your bank's bill pay. Which, is easier in my opinion anyways, so you might as well set it up.
This is called "pushing" a payment through your bank. This will work when you want to pay on it when your balance is at 0.
07-22-2012 06:19 PM
LS2982 wrote:
NewSurrender wrote:The only way to pay is to send a payment using your bank's bill pay. Which, is easier in my opinion anyways, so you might as well set it up.
This is called "pushing" a payment through your bank. This will work when you want to pay on it when your balance is at 0.
So I have to go through my personal bank Bill Pay system?
07-22-2012 06:26 PM
Capital one is not on my Biller's list through my bank? is there a way to manually add it ? I use BankPlus
07-22-2012 06:26 PM
Rackham12 wrote:
LS2982 wrote:
NewSurrender wrote:The only way to pay is to send a payment using your bank's bill pay. Which, is easier in my opinion anyways, so you might as well set it up.
This is called "pushing" a payment through your bank. This will work when you want to pay on it when your balance is at 0.
So I have to go through my personal bank Bill Pay system?
Who do you bank with?? If they offer bill pay online you can set up online.
07-22-2012 06:29 PM
Interesting. When I tried that before my payment was rejected. Maybe its the bank? I tried with Chase.
07-22-2012 06:36 PM
I pay both of my Crap One cards thru my bank's bill pay (USAA). It is submitted electronically.
07-22-2012 06:37 PM
Capital one doesn't allow you to make a payment until your first statement cuts. After your first statement you can do it as soon as you have a balance, but when you first get your card you need to wait for your first statement.

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