Capital one Figuring out Posting Payments and Holds Chat session

[LS2982]

For anyone having the hold issue with CrapOne's credit cards:

1-800-707-0489 (Sr. Acct. Esc.)

Call this number and let them know your tired of it and they will situate it.

[LilloEsquilo]

To be honest I'd rather just lose this company and close the account and never look back (unless I have to). I'm tired of dealing with "Peggy" when I call them, and all the lies they give you for excuses on why they have so many problems that other companies don't. I'm tired of never getting a CLI, and their lousy CS. I'm just flat out tired of them, and I have better, so why bother with them. Bye Bye Peggy, you call me back sometime when you have a CLI to talk about...I KNOW I'll never hear back from you that way...

[Flying_High]

If you want to have the best possible FICO score then pay them well in advance of the payment due date all but 1 to 5% at MOST of your balance, leave that small amount on until after your statement posts, THEN immediately pay the remainder.....

Thats crazy cause I did that ones "well not really" Newbie with C1 so I paid my very first C1 bill in full WAY before my due date after that and I spoke to some guy on the chat box and asked him whats the date do I have to wait to use my card again dumb buck told me the 11th so i on the 12th I spent some money but it was saying i was pass due so i called them and come to find out that the guy gave me wrong date I payed it off right away so after that I get an update on my TU score it actually dropped my TU score I had to straighten that out quick so i called C1 back and begged her to fix it at that time talking to her she said I was never pass due..?? she had me confused, so now I pay in FULL everytime..

[MarcinXP]

I have Capital One and HSBC and they have done it to my before, although these days it does not happen that often. Few things I like to point out;

1) If you have a $1000 limit and make $950 payment that gets put on hold, your balance is going to be $50 which is the key for reporting, however Available Credit will still be $0 due to hold.

2) I push all my payments through with my bank, rather than have them pull it. It takes 1 day longer than usual, however there is no payment hold as the banks gives them the money and not you asking Capital One to pull the money. Since I started Pushing the money to all my cards....never had a problem with payment hold.

[somnipotent]

Once your scores bounce up and you've got a prime account, lose these suckers.  They serve a purpose and once that purpose is served, their customer service alone hould be reason enough to ditch them. 

[scarrollprint]

Not sure if anyone is aware, but this thread was origionally from Jan of this year. Though not totally from the graveyard, I'm sure OP won't be checking any time soon...

[Flying_High]

Oh well

[Schadenfreude]

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@MarcinXP wrote:

I have Capital One and HSBC and they have done it to my before, although these days it does not happen that often. Few things I like to point out;

1) If you have a $1000 limit and make $950 payment that gets put on hold, your balance is going to be $50 which is the key for reporting, however Available Credit will still be $0 due to hold.

2) I push all my payments through with my bank, rather than have them pull it. It takes 1 day longer than usual, however there is no payment hold as the banks gives them the money and not you asking Capital One to pull the money. Since I started Pushing the money to all my cards....never had a problem with payment hold.

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What do you mean by pushing all the payments thru with your bank? You referring to using your bank's online billpay?

[ImprovingYouth]

To most of the posters on this thread if you are trying to bring utilization down for a given time period, pay the card and forget about it, trying to do the dance of when the balance will be reported and charging immediately after will bite you in the a**. If you are trying to do that trick, just wait to charge anything until after you have apped for whatever it is you were going for.

[RockinRay]

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@Schadenfreude wrote:

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@MarcinXP wrote:

I have Capital One and HSBC and they have done it to my before, although these days it does not happen that often. Few things I like to point out;

1) If you have a $1000 limit and make $950 payment that gets put on hold, your balance is going to be $50 which is the key for reporting, however Available Credit will still be $0 due to hold.

2) I push all my payments through with my bank, rather than have them pull it. It takes 1 day longer than usual, however there is no payment hold as the banks gives them the money and not you asking Capital One to pull the money. Since I started Pushing the money to all my cards....never had a problem with payment hold.

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What do you mean by pushing all the payments thru with your bank? You referring to using your bank's online billpay?

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Yes -