Hello I am not sure if this is the right place to get advice or if anyone had the same situation happen ?
Anyways try to make this brief . I opened a cap 1 CC never missed a payment always paid balance them there was few accounts on my CRA that I reported fraudulent I never open an account I discovered last oct I called cap one to verify account HSBC which was listed report came back verified and cap one had account Transferred :sold . I kept contacting capital one and EQ this is not my account and capital one does not have this account I only had one account with cap one in good standing . So again I disputed with EQ this account HSBC by phone as fraudulent .next day my account was closed .when I contacted capital one fraud dept and explained they understood .first time I called . 2nd 3rd time I called they said sorry we can't open account because it's closed . Then I complain to Fraud dept someone will contact me never did . Then I get this finally response mail I'm am happy to tell you that your experience at capital one identity fraud investigation is now closed blah blah blah and they have taken the necessary steps to remove all information regarding this capital one account take up to 90 days from all credit bureau . Wow so it's like they handled this like I reported my capital one was opened fraudulent application
I'm so angry with EQUIFAX and CAP1 I want to write to the EO regarding this matter if anyone had same experience are ther any recourse I can take regarding this situation
Any advise or I'm SOL
Appreciated anyone
Where I stand
Regards
BB
Fico Score 10/6 EQ 702,16 INQ,TU 740, 9,iNQ EX 705,21 INQ,13%UTIL-
,10 yrs history,1.6 yr AA Cap1 Plat,VentureOne,QS ,Barckey RCI, BBVA,Amex BCE,CSP,NFCU Flag, NFCU Go,NFCU,Cloc NFCU busin,NFCU busin Cloc,Amex Delta busn,Bj's busn Perks,Hawaiian air busin, Citi dc, Discover IT,Chase Hyatt,U.S bank flex perks.,Am,ex Business Plat JCP. Commercial, citi Hilton