Capital one chat Appeared out of nowhere

[Joecooltech]

So I login to Capital One today. And out of nowhere I now have the ability to chat where as before I did not. Anyone else have that experience?

[Loquat]

With their new layout...if a representative is available the little chat icon will appear...most of the time I never see it.  Navy is the same way...depends on how you navigate their site, you can get a Live Chat icon to pop.