Capital one requesting additional info, approved or denied?

[wyattm]

The rep did tell me on my initial call the reason they needed the additional info was due to an alert on one of my reports. 

[BluePoodle]

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@wyattm wrote:

The rep did tell me on my initial call the reason they needed the additional info was due to an alert on one of my reports. 

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Have you recently looked at all of your reports to know what is showing on them?

[wyattm]

Yes.  I did recieve notice about the alert via mail, but I didn't think about that when I had applied. 

[wyattm]

I called again today and they are still reviewing it. Curious If anybody else has gone through this with them and how long they took?

[gh17]

When I opened my card, I got instant approval, but for like two months my card kept getting deactivated because they suspected fraud - I think it's because I had just changed addresses when I opened the card, but I'm not sure.  I had to keep calling and it kept happening repeatedly, and then they sent me a new card.  There hadn't even been the opportunity for fraud because I'd literally just gotten the card and never used it.

But maybe they're extra careful about potential identity theft.

[Mike8181]

You will be approved! It took about 2 weeks for me too after I sent them the requested info.

[wyattm]

Mike8181 thank you for the response! So it does actually take the full 15 days then. Did you just get the card in the mail or did you have to keep calling to find out?

[4ringsorroundel]

Im very new to the myFICO site and forums in general. But i have had the same ting hapen to me. They requested POI on me. I sent it in... Just called today and they said that it was recieved and they are still processing the docs. I should have an answer in 10-15 days. 

[wyattm]

I just called and it's been since June 18th that I sent in my info and they said it's still under review and I should know in a couple of days! I hope it's not a measly $300 limit after all the wait. Crazy

[Cookie2120987]

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@gh17 wrote:

When I opened my card, I got instant approval, but for like two months my card kept getting deactivated because they suspected fraud - I think it's because I had just changed addresses when I opened the card, but I'm not sure.  I had to keep calling and it kept happening repeatedly, and then they sent me a new card.  There hadn't even been the opportunity for fraud because I'd literally just gotten the card and never used it.

But maybe they're extra careful about potential identity theft.

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Capitol one is VERY careful going when they suspect fraud. When my wife applied for a secured card she used my bank account for the deposit and the NEXT day less than 18 hours later Cap One called both me and than my wife, consulting the fraud, they than contacted my bank and initiated a Conference Call with my wife, me, a Cap One fraud manager and my banks fraud specialist. They verified my identity my bank info and we were all set. 

It was a bit of work but I am pleased that they take the extra precaution with fraud.

OP, I hope everything goes your way very soon with a good limit