Captial One Platinum upgrade to a QS1

[Anonymous]

I upgraded my Platinum Capital One card the other day to a Quick Silver One card, but when I log into my account online, it still says Platinum Mastercard or whatever. They said they were mailing me a new card, and I do have the little column for the "rewards", so should the rest of it say QS1?? Or is that normal for it to still say Platinum? Not a huge deal I guess, was just curious if it's not updated correctly or something. Thanks.

[Anonymous]

Thats norman, it took mine a couple of weeks to update the pic online.  Might have been after the statement date but I'm not sure.

[Anonymous]

So, just the picture of the card gets updated, or should the text next to picture get updated as well? My picture is updated to a QS1, but next to it still says "Platinum Mastercard??"

[jacetx]

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@Anonymous wrote:

So, just the picture of the card gets updated, or should the text next to picture get updated as well? My picture is updated to a QS1, but next to it still says "Platinum Mastercard??"

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Unless it is a world mastercard that wording will not change. Same thing with the visa card, it either says platinum visa or signature visa.