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I have some dental work scheduled for Friday and need to put over $1800 on my Care Credit account. I called the automated system, entered my income and residency status, and instead of coming back with the obligatory "Congratulations!" or "I'm sorry..." the system told me write down an Application Key number to give to the rep it was transferring me to. The offices are closed for the holiday, so i'll call back on Monday. But does anyone know what this is about, I've never experienced this with the automated system before???
It probably needs a manual review.
Monday is Labor day so they are probably closed then to.
Oops...I meant Tuesday!
did you ever figure out what this was?! I just got a key number last night and the offices were closed and didn't get a chance to call today.
@ThetoriParadox wrote:did you ever figure out what this was?! I just got a key number last night and the offices were closed and didn't get a chance to call today.
they usually just ask you the questions again and hit the button on the computer and come back with counter or approved/denied... if you get approved you didn't ask for enough... you always want a counter from carecredit.
if you don't call back you can probably log in and see if they gave you an increase automatically.
Did you ever call? Were you granted an increase?
I never expected a thread from five months ago to get bumped like this.
Popa- sorry bout that. I searched these boards about this topic and couldn't find anything. I mean if they were gonna deny you a cli would they still make you call in with a key #? Doesn't seem right or make sense. Any one out there that can chime in?
thank you.