I need to have a med procedure (don't have insurance)so I app'd for both. I got $8,500 from Care Credit initially, then recon'd and got $10,200. BTW this is my first account with Care Credit.
I immediately app'd for Cap1 Healthcare and got denied. Here's the tricky part.....They ask you how much you want, then come back with a yes or no.....NO COUNTER OFFER! For example, I asked for $10,000 and got flat denied. They didn't say, "Well, we cant give you $10,000, but we can give you $5,000..."
I called and spoke with multiple customer service reps today for recon and THEY DON"T RECON????? They said that you have to guess what you think you might be able to get and if your guess is off then you get denied. There consultation is " Well, you'll receive a letter from us in 30 days and at least you'll get a free credit report!" I am so mad right now, that comment is not even the slightest bit funny.
I did speak to a supervisor, and he had the nerve to tell me that he has never heard of a customer being able to speak with underwriting(or CS) and get a recon at ANY BANK OR LOAN COMPANY! He basically said that doesn't exist in this world and that I was making it up and how dare I call up Cap1 and tell them how to lend money!!!!
SSSSCCCCCRRRRREEEEEAAAAAMMMMMIIIIIINNNNNGGGGG MMMAAAAAAADDD!!!!!!!!!!!!
The hardest part is waiting!! I'm an instant gratification girl!!!
06/24/2008: TU 708, EQ 705, EX 712
06/09/2008: TU 699, EQ 688, EX 712