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Chase CSR: We're not lowering ANY rates right now

Contributor

Chase CSR: We're not lowering ANY rates right now

Called to get the APR on my Freedom adjusted. The CSR said "the bank is currently not negotiating any APRs except accounts that were increased in the last 2 years," and even those accounts are only eligible every 6 months. Bummer.

NFCU (7000) | Freedom Visa (2400) | DM (2500) | AMEX Plat (7000) | Amazon.com (1800) | GapCard ($750) | Closed: Barclays (1500) | Cap1 ($750) | BoA 1-2-3 Rewards (2500) | Gardening til mid-autumn 2015 for that Delta Platinum AMEX

Starting Score: 608 (2015) 702 (2012), 653 (2011)
Current Score: 685 699 8/6/11 717 8/30/11 712 12/6/11 714 across the board 1/12/12 685 EX FICO 3/1/14
2018 Goal Score: 715


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Message 1 of 12
11 REPLIES
Super Contributor

Re: Chase CSR: We're not lowering ANY rates right now

You could always call back and speak with a different CSR; you might get a different answer....
March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 2 of 12
Contributor

Re: Chase CSR: We're not lowering ANY rates right now

Yeah I will in a few days, but it sounds like a new, firm policy.

NFCU (7000) | Freedom Visa (2400) | DM (2500) | AMEX Plat (7000) | Amazon.com (1800) | GapCard ($750) | Closed: Barclays (1500) | Cap1 ($750) | BoA 1-2-3 Rewards (2500) | Gardening til mid-autumn 2015 for that Delta Platinum AMEX

Starting Score: 608 (2015) 702 (2012), 653 (2011)
Current Score: 685 699 8/6/11 717 8/30/11 712 12/6/11 714 across the board 1/12/12 685 EX FICO 3/1/14
2018 Goal Score: 715


Take the FICO Fitness Challenge
Message 3 of 12
Established Contributor

Re: Chase CSR: We're not lowering ANY rates right now

Chase jacked my Freedom rate up from 12.24% to 24.24% about 2 weeks before the CARD Act went into effect for no reason whatsoever. 

 

I've called every single month since to try to get it lowered and they refuse, giving me the same line they gave you, despite the fact that every other month I get pre-approved offers from them for a new Freedom account with an APR around 13-15%.

 

I hate Chase and will never apply for a new Chase anything.

Discover IT $35K | FNBO Visa $30K | Cash+ Visa Sig $19.5K | Southwest Premier $16K | Priceline $15K | Citi Forward $14.3K | US Bank Plat $14K | Commerce Bank $13K | CSP $13K | CSR $10K | Sallie Mae World MC $10K | Lowe’s Consumer 10K | BoA Cash Rewards 1-2-3 Sig $7.5K | Fidelity Visa $7K | Citi Double Cash $6.5K | WF Cash Back Visa $5.4K | Capital One Cash Rewards $5K | AMEX BCE $3.9K | Freedom $2.5K | Younkers/Comenity $2.4K | Kohl’s 1.5K | Target $1.4K | EX FICO (from AMEX): 768, TU FICO (from Discover): 797, AAoA: 4.4 years
Message 4 of 12
Highlighted
Contributor

Re: Chase CSR: We're not lowering ANY rates right now

Same here been with chase for 5 years and apr for  freedom card 24.24%

fico 750+   so i haven't used this card in over 1yr

maybe I'll buy a stick of gum... 


Starting Score: 760
Current Score: 760
Goal Score: 800


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Message 5 of 12
Super Contributor

Re: Chase CSR: We're not lowering ANY rates right now

Good thing i pif my Freedom before the statement. No interest money from me Smiley Happy




Message 6 of 12
Valued Contributor

Re: Chase CSR: We're not lowering ANY rates right now

Sounds about right to me, Chase has to fund those insane sign-up bonuses some way...  

 

Sadly, this practice has turned me off of Chase a bit.  No reason why an account in good standing should ever sit at 22.9% or even higher!

BofA Cash Rewards VS - $25k | Citi Double Cash World MC - $18.9k | Amex BCE - $50k | Discover it - $50k | Chase Freedom Unlimited VS- $10k | Barclay Ring $5k |
Message 7 of 12
Senior Contributor

Re: Chase CSR: We're not lowering ANY rates right now


CS800 wrote:

Good thing i pif my Freedom before the statement. No interest money from me Smiley Happy


Freedom can get pretty expensive if someone carries a balance after any introductory APR is over. Smiley Happy


Starting Score: 675
Current Score: EX 753 FICO, EQ 737FICO, TU 738
Goal Score: 776 FICO


Take the FICO Fitness Challenge
Message 8 of 12
Super Contributor

Re: Chase CSR: We're not lowering ANY rates right now


drkaje wrote:

CS800 wrote:

Good thing i pif my Freedom before the statement. No interest money from me Smiley Happy


Freedom can get pretty expensive if someone carries a balance after any introductory APR is over. Smiley Happy


My APR is 17.99, but im sure there are some people at 22.99%




Message 9 of 12
Established Contributor

Re: Chase CSR: We're not lowering ANY rates right now

Pageonce sent me one of their helpful tips today:

 

You are paying a much higher APR than the Pageonce average of 16.88%
    

Details:
    
Issuer:     JPMorgan Chase Bank
Account:     CREDIT CARD
APR:     22.24%

 

Their brilliant recommendation as a replacement is:

 

CapOne Classic Platinum for Average Credit

 

_________________________________________________________
Too many accounts; too many debts; lots of open credit, and lots of utilized credit. Scores somewhere in the 600s - I have no earthly idea exactly what number, but not 700 like it was, briefly.
Message 10 of 12