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Chase Fraud - Marriott Card

Regular Contributor

Chase Fraud - Marriott Card

Received fraud alert email at 12:05am this morning from Chase.

 

$55 purchase at "NEWD Clothing Co" in  Milwaukee Wisconsin.

 

Interesting data point... I've only used my card once in the past 45ish days.  It was for the Visa Signature Fandango Promo...BOGO on movie tickets.  

 

Will be calling this morning to hopefully get a new card sent overnight...Of course this happens 36 hours before I'm staying at a Marriott for 4 nights.

 

Thank you Chase for watching over my (your) beloved money.

Discover It - $25.5k | Sam's Club MasterCard - $25k | Chase Sapphire Reserve $23.8k | Amex EveryDay - $23k | Barclays JetBlue - $23k | Citi TYP - $7.1k | Cap1 Quicksilver WMC - $7k | Marriott Rewards Premier Visa Signature - $6.5k | Chase Freedom - $3.2k | Amex Gold - NPSL |
TU 08 FICO - 812 | EQ 08 FICO - 799 | EX 08 FICO - 793 |

Utilization - 16% | AAOA - 4.3 years | In Garden - Since 9/6/16
Message 1 of 8
7 REPLIES
Super Contributor

Re: Chase Fraud - Marriott Card

lol. make them expedite the card, they will.


my Marriott card got used before I ever even received it. I had them expedite a new one, it came in like a day, and then I received the fraud one 2 months later in an envelope that had been torn to shreds.
Message 2 of 8
Community Leader
Senior Contributor

Re: Chase Fraud - Marriott Card

nice of them to catch it!

 

strange that i drag my Marriott card all over the country and have never been declined.   when overseas i have always set a travel notification but have never within the US.

 

i wonder what exactly triggered the fraud?   just the location?


Message 3 of 8
Regular Contributor

Re: Chase Fraud - Marriott Card

Called the fraud dept this morning.  Hold time less than a minute.

 

Verified I wasn't in WI last night (LOL).

 

Will overnight new card.

 

Pretty painless.

Discover It - $25.5k | Sam's Club MasterCard - $25k | Chase Sapphire Reserve $23.8k | Amex EveryDay - $23k | Barclays JetBlue - $23k | Citi TYP - $7.1k | Cap1 Quicksilver WMC - $7k | Marriott Rewards Premier Visa Signature - $6.5k | Chase Freedom - $3.2k | Amex Gold - NPSL |
TU 08 FICO - 812 | EQ 08 FICO - 799 | EX 08 FICO - 793 |

Utilization - 16% | AAOA - 4.3 years | In Garden - Since 9/6/16
Message 4 of 8
Regular Contributor

Re: Chase Fraud - Marriott Card


elim wrote:

nice of them to catch it!

 

strange that i drag my Marriott card all over the country and have never been declined.   when overseas i have always set a travel notification but have never within the US.

 

i wonder what exactly triggered the fraud?   just the location?


I'm sure their fraud software tracks spending patterns and location data.  If it detects a questionable authorization request, it denies it and sends a fraud alert.

 

In my case, the charge was flat out denied by Chase.  It never even showed pending on my account activity.

 

Discover It - $25.5k | Sam's Club MasterCard - $25k | Chase Sapphire Reserve $23.8k | Amex EveryDay - $23k | Barclays JetBlue - $23k | Citi TYP - $7.1k | Cap1 Quicksilver WMC - $7k | Marriott Rewards Premier Visa Signature - $6.5k | Chase Freedom - $3.2k | Amex Gold - NPSL |
TU 08 FICO - 812 | EQ 08 FICO - 799 | EX 08 FICO - 793 |

Utilization - 16% | AAOA - 4.3 years | In Garden - Since 9/6/16
Message 5 of 8
Super Contributor

Re: Chase Fraud - Marriott Card

When my Marriott card was compromised in early June, I got a text message on my phone asking to confirm Y or N a certain transaction. It was vague enough information that I had to log on to my Chase account to see whether the transaction i knew I did may have been the same one. Turned out there was a small charge, another small charge, then a refund of the second small charge, then another location/business charge in a matter of a day or so. None were authorized, so they declined them all, and after learning I was already travelling without the card, sent the replacement regular delivery.

 

The text alerts are a specific setup you have to make on the Chase site, to get the notices that way.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727 FICO Simulator 2014: $20k balances = 812 FICO.
March 2017 $20k on $300k 6% util EQ 824 TU 824 EX 815

5 / 24 counting down to 1 Nov 2017... wait I guess it's 18 Dec 2017 to get 4/24
Message 6 of 8
New Contributor

Re: Chase Fraud - Marriott Card

you mean you didnt purchase $1600 in tickets from China Southern Airline at 3 in the morning? lol (happened to me)

 

I put all my cards on $1+ spend alerts (AMEX is min $10) and my apps alert me the instant it swipes (literally). Ive caught fraud way faster than the card companies do. 

Message 7 of 8
Regular Contributor

Re: Chase Fraud - Marriott Card

never had a problem with the Marriott Card although I had to replace my Ritz card because of a fraudulent charge for a 24hr fitness in Miami. Funny thing is that they let the charge go through. i did recive an email of suspicious activity but they still let it go through. Called JP morgan executive # and eveything was sorted out and card rushed in less than 2 minutes. 

Marriott Premier SV: $8,500 Amex blue sky: $24,000 BoA BBR: $3,900 BoA Cash Rewards: $9,100 Ritz Carlton: $5,000 Discover: $5,000
MyFico Score:752
Message 8 of 8