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Chase Freedom Web Site Acting Up?

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SevenNEW
Established Contributor

Chase Freedom Web Site Acting Up?

Is this only happening to me? My statement was supposed to close on 10/20 but the site is not updating. When I go to Account Details I get:

 

Last Statement Date

 

09/20/2011

Next Closing Date

 10/20/2011
SevenNEW, Garden Nerd - In the Garden until 2015!
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Message 1 of 4
3 REPLIES 3
Anonymous
Not applicable

Re: Chase Freedom Web Site Acting Up?

Hmm, my statement just cut a few days ago, but seems ok:

 

Last Statement Date 

10/21/2011

 Next Closing Date

11/21/2011

 

   
  
    
Message 2 of 4
john398
Senior Contributor

Re: Chase Freedom Web Site Acting Up?

I happen to change my payment date so my statement date would also change...maybe iit just has not updated from the weekend

Message 3 of 4
SevenNEW
Established Contributor

Re: Chase Freedom Web Site Acting Up?


@john398 wrote:

I happen to change my payment date so my statement date would also change...maybe iit just has not updated from the weekend


Yes, and that's what's happening to me. I called this morning and they told me that my new date is 11/4, but it won't be reflected on the web site until the statement cuts. I'm glad I called, because I need my Freedom to report $ 0.

SevenNEW, Garden Nerd - In the Garden until 2015!
4.2K 10K 24.6K
Message 4 of 4
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