Chase Locked My Account

[trant3]

Did my daily log in his morning on the chase account, mobile app state my account was locked. I freaked, afraid from the AA horror stories and especially double apping twice for chase cards (only picked up 3), so I tried loging in through the website on laptop found that it was locked because my grandfathered 7 character password was no longer permissible (?). Password cahnged, all is well. Phewwww lol. 

[Anonymous]

Phew!!!! I gasped when I read the subject line of your post.  Glad everything is OK. 

[DeeBee78]

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@trant3 wrote:

Did my daily log in his morning on the chase account, mobile app state my account was locked. I freaked, afraid from the AA horror stories and especially double apping twice for chase cards (only picked up 3), so I tried loging in through the website on laptop found that it was locked because my grandfathered 7 character password was no longer permissible (?). Password cahnged, all is well. Phewwww lol. 

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Same exact thing happened to me this morning, but my password was 14 characters and alphanumeric. I ended up having to change it. 

How about some heads up, Chase, lol?

[Anonymous]

Whew! Glad that worked out!

[elim]

lol Scary!

My credit union has a one-line error code for everything (including site maintenance)

  "Your accounts are locked, Please call xxx-xxx-xxxx"

With a tax lien and intent to levy, it's no fun.  

[Anonymous]

Thanks for the warning!  I have the oldest most insecure password imaginable on my Chase login but they haven't locked me out yet.  I wonder if they're going through accounts slowly.  Maybe I should change that password anyway, ahead of time.

[padme]

Glad it worked out. I know what you mean,bits so hard to remember all these acts I have like 15+. Had to get them to post simultaneously