cancel
Showing results for 
Search instead for 
Did you mean: 

Chase Policy: If you don't like us, leave

Contributor

Chase Policy: If you don't like us, leave

Just wondering if anyone had seen this:

 

 http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

 

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

 

I have experienced them behaving similarly in the past (not on my own accounts).

Message 1 of 15
14 REPLIES
Frequent Contributor

Re: Chase Policy: If you don't like us, leave

Thats ridiculous
Sept 07 EQ 419

April 2012 EQ- 669 EXP- 680 TU-700= Proud New Homeowner!
Message 2 of 15
Established Contributor

Re: Chase Policy: If you don't like us, leave

WOW sounds more like HSBC to me.
Message 3 of 15
Established Contributor

Re: Chase Policy: If you don't like us, leave

I have NEVER experienced this out of Chase.
Message 4 of 15
Established Contributor

Re: Chase Policy: If you don't like us, leave


FaircreditguyFL wrote:
I have NEVER experienced this out of Chase.

 

Me neither BUT theres a first for everything. I have 2 cc with chase and so far (there awesome).

And once chase makes it out here to so cal i will close my wells fargo check/sav acct and open with chase.

Message 5 of 15
Super Contributor

Re: Chase Policy: If you don't like us, leave

I have had good luck with a Chase CC - YMMV
The slide from grace is really more like gliding
And I've found the trick is not to stop the sliding
But to find a graceful way of staying slid
Message 6 of 15
Established Contributor

Re: Chase Policy: If you don't like us, leave

Did anyone hear about when Sprint all those letters to a bunch of customers saying they were closing their accounts? Basically it was the same thing. If a customer kept calling in a bunch of times and still weren't happy, Sprint decided that since they couldn't make them happy, then they were better off somewhere else.

 

 

I sincerely hated when Sprint came in and took over Nextel. But hey, I got a nice severance package out of it.

FEB '08 FAKOs: TU 628 | EX 650 | EQ 584
JAN'09 FAKOs TU 686 | EX 705 | EQ 664
EQ FICO: FEB '08 646 | APR '08 678 | SEP '08 679
Message 7 of 15
Highlighted
Established Member

Re: Chase Policy: If you don't like us, leave


elsijfdl wrote:

Just wondering if anyone had seen this:

http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

I have experienced them behaving similarly in the past (not on my own accounts).




Maybe things have changed since this complaint happened over a year ago. Chase has treated me well lately.
Message 8 of 15
Senior Contributor

Re: Chase Policy: If you don't like us, leave


MidnightVoice wrote:
I have had good luck with a Chase CC - YMMV

I have also found Chase to be nothing but helpful on the phone with them. 

Here we go again...
Message 9 of 15
Senior Contributor

Re: Chase Policy: If you don't like us, leave

what an astounding surprise!  i hope i never experience anything like this!

 

(i've been banking with chase since 2005)

Latest scores: Walmart TU: 769. MyFICO TU: 769. DCU EQ: 755. MyFICO EQ: 780. PSECU EX: 756. MyFICO EX: 780.
Message 10 of 15