Credit Cards

[elsijfdl]

Just wondering if anyone had seen this:

 http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

I have experienced them behaving similarly in the past (not on my own accounts).

[cadavis0609]

Thats ridiculous

[cartercorp]

WOW sounds more like HSBC to me.

[FaircreditguyFL]

I have NEVER experienced this out of Chase.

[cartercorp]

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FaircreditguyFL wrote:
I have NEVER experienced this out of Chase.

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Me neither BUT theres a first for everything. I have 2 cc with chase and so far (there awesome).

And once chase makes it out here to so cal i will close my wells fargo check/sav acct and open with chase.

[MidnightVoice]

I have had good luck with a Chase CC - YMMV

[Shnapple]

Did anyone hear about when Sprint all those letters to a bunch of customers saying they were closing their accounts? Basically it was the same thing. If a customer kept calling in a bunch of times and still weren't happy, Sprint decided that since they couldn't make them happy, then they were better off somewhere else.

I sincerely hated when Sprint came in and took over Nextel. But hey, I got a nice severance package out of it.

[Givemesomecredit]

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elsijfdl wrote:

Just wondering if anyone had seen this:

http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

I have experienced them behaving similarly in the past (not on my own accounts).

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Maybe things have changed since this complaint happened over a year ago. Chase has treated me well lately.

[FretlessMayhem]

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MidnightVoice wrote:
I have had good luck with a Chase CC - YMMV

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I have also found Chase to be nothing but helpful on the phone with them. 

[laz98]

what an astounding surprise!  i hope i never experience anything like this!

(i've been banking with chase since 2005)