Reply
Contributor
elsijfdl
Posts: 76
Registered: ‎08-07-2008

Chase Policy: If you don't like us, leave

Just wondering if anyone had seen this:

 

 http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

 

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

 

I have experienced them behaving similarly in the past (not on my own accounts).

Frequent Contributor
cadavis0609
Posts: 435
Registered: ‎06-17-2007

Re: Chase Policy: If you don't like us, leave

Thats ridiculous
Sept 07 EQ 419

April 2012 EQ- 669 EXP- 680 TU-700= Proud New Homeowner!
Established Contributor
cartercorp
Posts: 851
Registered: ‎07-01-2008
0

Re: Chase Policy: If you don't like us, leave

WOW sounds more like HSBC to me.
Established Contributor
FaircreditguyFL
Posts: 665
Registered: ‎03-31-2007
0

Re: Chase Policy: If you don't like us, leave

I have NEVER experienced this out of Chase.
Established Contributor
cartercorp
Posts: 851
Registered: ‎07-01-2008
0

Re: Chase Policy: If you don't like us, leave


FaircreditguyFL wrote:
I have NEVER experienced this out of Chase.

 

Me neither BUT theres a first for everything. I have 2 cc with chase and so far (there awesome).

And once chase makes it out here to so cal i will close my wells fargo check/sav acct and open with chase.

Super Contributor
MidnightVoice
Posts: 8,161
Registered: ‎03-25-2007

Re: Chase Policy: If you don't like us, leave

I have had good luck with a Chase CC - YMMV
The slide from grace is really more like gliding
And I've found the trick is not to stop the sliding
But to find a graceful way of staying slid
Established Contributor
Shnapple
Posts: 837
Registered: ‎02-27-2008
0

Re: Chase Policy: If you don't like us, leave

Did anyone hear about when Sprint all those letters to a bunch of customers saying they were closing their accounts? Basically it was the same thing. If a customer kept calling in a bunch of times and still weren't happy, Sprint decided that since they couldn't make them happy, then they were better off somewhere else.

 

 

I sincerely hated when Sprint came in and took over Nextel. But hey, I got a nice severance package out of it.

FEB '08 FAKOs: TU 628 | EX 650 | EQ 584
JAN'09 FAKOs TU 686 | EX 705 | EQ 664
EQ FICO: FEB '08 646 | APR '08 678 | SEP '08 679
Established Member
Givemesomecredit
Posts: 29
Registered: ‎06-01-2008
0

Re: Chase Policy: If you don't like us, leave


elsijfdl wrote:

Just wondering if anyone had seen this:

http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

I have experienced them behaving similarly in the past (not on my own accounts).




Maybe things have changed since this complaint happened over a year ago. Chase has treated me well lately.
Senior Contributor
FretlessMayhem
Posts: 3,279
Registered: ‎08-03-2007
0

Re: Chase Policy: If you don't like us, leave


MidnightVoice wrote:
I have had good luck with a Chase CC - YMMV

I have also found Chase to be nothing but helpful on the phone with them. 

Here we go again...
Community Leader
Senior Contributor
laz98
Posts: 4,336
Registered: ‎09-06-2008
0

Re: Chase Policy: If you don't like us, leave

what an astounding surprise!  i hope i never experience anything like this!

 

(i've been banking with chase since 2005)

Latest scores: Walmart TU: 769. MyFICO TU: 769. DCU EQ: 755. MyFICO EQ: 780. PSECU EX: 756. MyFICO EX: 780.

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+
}