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Epic Contributor
Posts: 25,592
Registered: ‎10-23-2007

Re: Chase Product Change = No

We have a Chase Platinum Rewards card from like 2005, and it is NEVER eligible for a product change, but our other 2 chase cards, we product changed with no problems... so it is very possible that you happen to have one of the old reward cards that your stuck with.
Fico Scores: EQ- 670., TU 710 Sync, EX 728 SoFi(05/04/15)
I'm just trying to catch up to RON1
95 Cards and Counting Smiley Tongue
Contributor
Posts: 81
Registered: ‎10-04-2008
0

Re: Chase Product Change = No

That sounds like a reasonable explanation, given how old the first Chase card is.  Smiley Very Happy
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FICO: TU 783/EQ 778/EX 776 (8/4/2014)
Closed on my new home in July, 2012!
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Valued Contributor
Posts: 1,291
Registered: ‎02-26-2008
0

Re: Chase Product Change = No

For my Chase card (I see you've already product changed), I just sent a message through the website and asked which cards my card could be product changed to. They responded pretty quickly. I responded to them and let them know which card i wanted. No Phone time required.
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