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Chase Product Change = No

Epic Contributor

Re: Chase Product Change = No

We have a Chase Platinum Rewards card from like 2005, and it is NEVER eligible for a product change, but our other 2 chase cards, we product changed with no problems... so it is very possible that you happen to have one of the old reward cards that your stuck with.
Message 11 of 13
Contributor

Re: Chase Product Change = No

That sounds like a reasonable explanation, given how old the first Chase card is.  Smiley Very Happy
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Might as well change my surname to Morgan-Chase.
Closed on my crazy midcentury home in July, 2012! Thanks, FHA!
Message 12 of 13
Highlighted
Valued Contributor

Re: Chase Product Change = No

For my Chase card (I see you've already product changed), I just sent a message through the website and asked which cards my card could be product changed to. They responded pretty quickly. I responded to them and let them know which card i wanted. No Phone time required.
Message 13 of 13