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Epic Contributor
Posts: 26,170
Registered: ‎10-23-2007

Re: Chase Product Change = No

We have a Chase Platinum Rewards card from like 2005, and it is NEVER eligible for a product change, but our other 2 chase cards, we product changed with no problems... so it is very possible that you happen to have one of the old reward cards that your stuck with.
Fico Scores 8: EX 694. TU 689. EQ 658. 05/26/2015
Posts: 81
Registered: ‎10-04-2008

Re: Chase Product Change = No

That sounds like a reasonable explanation, given how old the first Chase card is.  Smiley Very Happy
FICO: TU 783/EQ 778/EX 776 (8/4/2014)
Closed on my new home in July, 2012!
Valued Contributor
Posts: 1,291
Registered: ‎02-26-2008

Re: Chase Product Change = No

For my Chase card (I see you've already product changed), I just sent a message through the website and asked which cards my card could be product changed to. They responded pretty quickly. I responded to them and let them know which card i wanted. No Phone time required.

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