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Mega Contributor
Creditaddict
Posts: 18,832
Registered: ‎10-23-2007

Re: Chase Product Change = No

We have a Chase Platinum Rewards card from like 2005, and it is NEVER eligible for a product change, but our other 2 chase cards, we product changed with no problems... so it is very possible that you happen to have one of the old reward cards that your stuck with.
Fico Scores: EQ 639 Navy, TU 665 GE, EX 677 Prosper (07-09-14)
You will have to put up Electric Fence to keep me in the garden!
Highest Limit: Fidelity Amex $25k (AU)
Lowest Limit: Buckle $250
Over 30 Cards in between :smileytongue:
Contributor
tatiana
Posts: 81
Registered: ‎10-04-2008

Re: Chase Product Change = No

That sounds like a reasonable explanation, given how old the first Chase card is.  :smileyvery-happy:
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FICO: TU 799/EQ 798 (8/27/12)
Closed on my new home in 7/12!
Valued Contributor
athensguy
Posts: 1,291
Registered: ‎02-26-2008

Re: Chase Product Change = No

For my Chase card (I see you've already product changed), I just sent a message through the website and asked which cards my card could be product changed to. They responded pretty quickly. I responded to them and let them know which card i wanted. No Phone time required.

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