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Chase Sapphire

Established Contributor

Chase Sapphire

I just have to say I love this card.  Why . . for no other reason than ever time I use it someone comments on how "neat" or "heavy" it is.  

 

Pretty vain...I know.

About $215,000 total credit among 11 cards
Message 1 of 6
5 REPLIES
Valued Contributor

Re: Chase Sapphire

I like mine..but giving my BCP alot of love here lately...........Smiley Happy

Message 2 of 6
Contributor

Re: Chase Sapphire

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.

Message 3 of 6
Valued Contributor

Re: Chase Sapphire


r34dy2fly wrote:

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.


Any specific problems with Chase's online CS? I've had nothing but great service both online and over the phone.

TU FICO: 800 (2/1/14) | CK Score: 802 (2/1/14) | CS Score: 805 (2/1/14)

J.P. Morgan Palladium ($250k) | AmEx Platinum (NPSL) | AmEx SPG Personal/Business ($50k/$50k) | Citi Executive AAdvantage WEMC ($50k) | Citi Dividend WEMC ($50k) | Chase Sapphire Preferred VS ($50k) | Chase Ink Bold WEMC ($50k Flex) | Chase Ink Plus WEMC ($25k) | Chase Freedom VS ($25k) | Chase Freedom WMC ($25k) | Chase MileagePlus Explorer ($25k) | Chase Southwest RR Plus Business/Personal ($15k/$15k) | Barclays US Airways ($25k) | Barclays Hawaiian Airlines ($25k) | BofA Alaska Airlines ($10k) | Lexus Financial Services ($30k) | Mercedes-Benz Financial Services ($50k)
Message 4 of 6
Valued Contributor

Re: Chase Sapphire


r34dy2fly wrote:

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.


A few months back I would have agreed with you but, lately they have been really helpful.  I've seen them turn around 180 degrees for the better -- at least that's the way it is here in my area (Southern California).



Husband's Current Score: EX 691 CUSC; EQ 694; TU 687; Mine: EX 773 (AMEX); EQ 720; TU 750
Wallet Contents: SECURED: Capital One Platinum Mastercard, US Bank Harley Davidson Visa, USAA Bank American Express;
UNSECURED: Chase Freedom; USAA Cash Rewards World Mastercard, Discover More, CUSC Platinum Rewards Visa, American Express Zinc, American Express Blue Cash Preferred, Amazon Card, Walmart Discover Card
Message 5 of 6
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Established Contributor

Re: Chase Sapphire


bribro wrote:

r34dy2fly wrote:

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.


Any specific problems with Chase's online CS? I've had nothing but great service both online and over the phone.


+ 1000  Chase's CS (both online and on the dedicated phone line) have been nothing short of awesome to me.  They are very professional, quick to resolve an issue, and have never given me any concern.  For example, had an issue with some bonus points being posted to my UR account for an online purchase I made thru the website.  Sent an e-mail...got a response back in 4 hours and BAM! problem was taken care of.

CCs: Chase Freedom VS 12.9k, CSP VISA Sg 13k, BofA Amex 24.5k, Discover 12.5k, US Bank Cash+ Visa Sg 17k, Macy's Amex 8k/1.5k, Gap Visa 10k, Best Buy 11.1k, Citi TY MC 10.8k, Citi AA Amex 6k, Nordstrom VS 10k, Costco Amex 12k, BofA CR VS 5k, Amex BCP 13.5k, Amex ED 5k, Sears MC 9k, HD 7k, Target 600, Amazon 7k, US Bank MC 15k, US Airways MC 8k, NFL Visa 4k, Patelco Visa 10k, Penfed PR VS 44.6k, Chase Hyatt VS 8k, Citi Simplicity 13.3k, PayPal MC 7.5k, BBVA Visa 4k, WF VS 14k, FNBO Amex 14.1k, OCCU VISA 15k, TR Visa Sg 16.3k, C1 QS Visa 11k, FRN MC 15k, HSN 4k, Saks WEMC 10k/4k, Chase Ink 18k, Arrival WEMC 10k, Ebates VS 8k, Orbitz VS 12k, NASA V 30k, USBk FP VS 21.5k, DC 30k, VirgAm 15k, Sams MC 15k, Amex Bz Gold, Amex SC 10k, BofW Bz MC 18k
Message 6 of 6