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Frequent Contributor
n777ua
Posts: 424
Registered: ‎05-29-2011

Chase Sapphire

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‎12-13-2011 06:57 PM

I just have to say I love this card.  Why . . for no other reason than ever time I use it someone comments on how "neat" or "heavy" it is.  

 

Pretty vain...I know.

Amex Green NPSL, Amex BCE $19.7k, Amex HH Surpass $11.3k, Amex Business Gold NPSL, Chase United $5k, Chase Sapphire Preffered $21k, Citi Diamond $13.3k, Virgin Atlantic Amex $8k, Discover Motiva $6k, Boa World Elite $10k, US Bank Visa $4.1k, GE Amazon $3.4k, BillMeLater $4k, Target $.2k, CapOne $.5k Von Maur NPSL,
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Established Contributor
tntexans72
Posts: 1,041
Registered: ‎04-24-2008

Re: Chase Sapphire

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‎12-13-2011 07:05 PM

I like mine..but giving my BCP alot of love here lately...........:smileyhappy:

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Established Member
r34dy2fly
Posts: 61
Registered: ‎03-14-2012

Re: Chase Sapphire

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‎06-18-2012 03:52 PM

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.

AMEX Platinum - AMEX SPG - Chase Sapphire - Discover More - USAA World MC
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Established Contributor
bribro
Posts: 880
Registered: ‎04-20-2012

Re: Chase Sapphire

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‎06-18-2012 08:13 PM

r34dy2fly wrote:

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.

Any specific problems with Chase's online CS? I've had nothing but great service both online and over the phone.

Credit Karma Score: 803 (4/26/13)
Credit Sesame Score: 792 (4/26/13)

J.P. Morgan Palladium ($100k x3) | Citi Dividend World Elite MC w/EMV ($20k) | Chase Sapphire Preferred Visa Signature ($25k) | Chase Ink Bold World Elite MC ($25k Flex) | Chase Freedom Visa Signature ($25k) | Chase Freedom World MC ($25k) | Chase MileagePlus Explorer Visa Signature ($15k) | AmEx Blue Sky ($22.5k) | Lexus Financial Services ($30k) | Capital One Store Credit ($6k) | GE Money Store Credit ($3k) | WFNNB Store Credit ($2k) | Macy's Store Credit ($2k)
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Valued Contributor
discernment
Posts: 1,142
Registered: ‎09-01-2011

Re: Chase Sapphire

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‎06-18-2012 08:50 PM

r34dy2fly wrote:

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.

A few months back I would have agreed with you but, lately they have been really helpful.  I've seen them turn around 180 degrees for the better -- at least that's the way it is here in my area (Southern California).


Husband's Current Score: EX 691 CUSC; EQ 694; TU 687; Mine: EX 773 (AMEX); EQ 720; TU 750
Wallet Contents: SECURED: Capital One Platinum Mastercard, US Bank Harley Davidson Visa, USAA Bank American Express;
UNSECURED: Chase Freedom; USAA Cash Rewards World Mastercard, Discover More, CUSC Platinum Rewards Visa, American Express Zinc, American Express Blue Cash Preferred, Amazon Card, Walmart Discover Card
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Established Contributor
jefftca925
Posts: 612
Registered: ‎08-14-2008

Re: Chase Sapphire

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‎06-18-2012 09:30 PM

bribro wrote:
r34dy2fly wrote:

I'm on the fence with Chase. Their online customer service is absolutely horrendous. I want to give them some love as I love the look of the card and rewards but I fear if I do actually need them, I will have to fend for myself.

Any specific problems with Chase's online CS? I've had nothing but great service both online and over the phone.

+ 1000  Chase's CS (both online and on the dedicated phone line) have been nothing short of awesome to me.  They are very professional, quick to resolve an issue, and have never given me any concern.  For example, had an issue with some bonus points being posted to my UR account for an online purchase I made thru the website.  Sent an e-mail...got a response back in 4 hours and BAM! problem was taken care of.

...so many cards... so little time...
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